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Selling Supervisor - Prada Toronto Outlet

Employer
Prada Group
Location
Toronto
Salary
To define
Closing date
24 Feb 2024

View more

Function
Retail
Level
Entry Level / Assistant
Contract Type
Permanent
Hours
Full Time

Job Details

Job description:

JOB PURPOSE

 

To represent the Company towards customers. To achieve the quantitative and qualitative objectives for both the Department and the Store.

 

 

RESPONSIBILITIES

 

SALES

  • Manage sales and optimize each step of the sales process.
  • Understand the customer’s needs, both expressed and hidden.
  • Present and value the product range.
  • Boost cross-selling and additional sales.
  • Accompany the customer to the cash counter, prepares the packaging and, if necessary, manages the payment.
  • Deal with complaints, eventually with the manager’ support.
  • Get deep knowledge of all the products in the assigned Product category.
  • Ensure the correct management (cleaning, care, replacement) of the products in the department.
  • Know available products in stock.

 

 

KNOWLEDGE AND SKILLS

 

Passion for human relations and sales

Problem solving, curiosity and interest in luxury/fashion, art and design

Experience of building a long-lasting relationship with clients

Being able to work in team as well as alone

Excellent communication and interpersonal skills

Passion and knowledge of the managed product category

English is a must other languages are a plus

Company

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