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Mgr, Risk Management

Fort Myers, Florida, United States
Closing date
23 Feb 2024

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Job Details

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

This position is responsible for partnering with department leadership to maintain superior management of the Chico's Workers Compensation program. Responsible for the management of workers' compensation claims to provide a resolution of each claim that is compatible with the goals of the organization and returns the injured associate to work at the earliest possible time. Provides technical support to the business units and monitors activity of Third-Party Administrator (TPA).


• Serves as the Workers' compensation claims resource to corporate, business unit management, and supervisory personnel.

• Monitors workers' compensation claims, including close supervision of large or severe cases.

• Consults with attorneys, adjusters, and carriers regarding claims or claim services.

• Assesses the reserve practices of a claim adjuster.

• Settles claims within the authority level and prepares reports to seek higher settlement authority.

• Implements and supports corporate-wide transitional/return to work duty programs.

• Conducts periodic claims review to evaluate and direct TPA performance.

• Analyzes claim trends to develop recommendations for improved safety and claims management efforts.

• Maintains current knowledge of industry information and trends and makes recommendations for process changes to ensure best practices.

• Prepares reports to corporate and business unit management regarding workers compensation claims, including large or severe cases.

• Develops and maintains a worker's compensation claims procedures manual for business unit supervisors and other internal claims processors.

• Consults with TPA to develop customized claims handling procedures.

• Assists in developing quality control procedures; as necessary, implements and monitors compliance.

• Bachelor's Degree is required

• ARM or Adjuster's License required

• 6+ years of workers' compensation claims experience across multiple states

• Excellent oral and written communication skills

• Ability to read, analyze and interpret professional journals, legal documents, technical procedures, or governmental regulations

• Ability to solve practical problems in situations where only limited standardization exists

• Excellent administrative and organizational skills

• Computer skills in Windows environment, working knowledge of Word, Excel, Access, Lotus Notes software, on-line data base claims systems

• TPA experience preferred

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.


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