Platforms Specialist

Gap Inc.
San Francisco, California, United States
Closing date
24 Mar 2024

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Job Details

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea-that we all deserve to belong, and on our own terms-is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

We're looking for a detail-oriented, uber-organized Platform Specialist to join our Gap Inc. Creative team. In this self-directed role, you will own the Gap Inc. corporate site platform, supporting, our employee intranet site, and digital Hub screens. You're a Kentico and AEM expert with a great eye for visuals. You can work independently to develop and drive a strategic platforms roadmap nimbly, owning the relationship with our agency partner and developing creative solutions that create the biggest impact for our employees, investors, and stakeholders. In this role, you will also oversee the creative asset execution on our Gap Inc. social and hiring channels, ensuring our latest company and brand marketing are front and center at all times.

What You'll Do

  • Supports large-scale platform builds on and the employee intranet. Serves as project manager for all platform support, managing intake and workflow of needed enhancements, making module recommendations, and in some cases building page layouts.
  • Independently owns and manages critical internal and external communications platforms, developing a strategic roadmap for maintenance and enhancements
  • Lead frequent creative asset updates on all Gap Inc. channels aligned with latest marketing, campaign and communications calendar (.com, Intranet, social channels and Hub screens)
  • Partner with comms/PR partners for photography updates to media center timed to launch dates
  • Execute communication announcements or campaign executions for Hub screens and targeted environment takeovers via AppSpace
  • Manages functionality updates with GapTech and partners to troubleshoot any usage issues
  • Support platforms compliance with language and accessibility requirements.

Who You Are

  • 3+ years experience in Platforms management, owning development and maintenance of internal and external websites/intranets. Digital strategy a plus.
  • Ability to identify critical priorities and work independently to accomplish them. Independent and self-directed; prioritizes project work, builds realistic timelines, and understands when to loop in leaders or partners for collaboration.
  • Excellent verbal and written communication skills; ability to explain and defend a point of view. Ability to story tell on complex subjects simplistically, concisely and effectively.
  • Must have excellent partnership building, organization and project management abilities. Ability to work well with others in a fast-paced, team environment under general supervision. Team player.
  • User experience focused, considers combination of experiences from all access points. Strong visual eye; knows how to utilize site components for the best user experience.
  • Identifies and solves problems creatively; ability to think beyond immediate consequences. Flexibility to work in situations where there is no unique, correct answer.
  • Ability to bring a creative eye to the work, recognizing and shifting executions when needed to best meet the application and desired intent.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $71,600 - $91,300 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.


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