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Technology and Operations Support Specialist, IBP, Bangalore India (onsite)

Ralph Lauren
Bangalore, India
Closing date
13 Mar 2024

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Job Details

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
Purpose & Scope: We are seeking a dedicated and detail-oriented Functional Support Analyst to join our Pricing Support team. The ideal candidate should possess strong communication skills, a passion for working collaboratively with regional business teams, and a keen analytical mindset, particularly focused on pricing data. This role requires a highly process-oriented individual who can build informed perspectives and present data-driven insights effectively. Successful candidates will be adept at coordinating with various teams and stakeholders to ensure seamless support for our organization's functional processes.

Essential Duties & Responsibilities
Responsibilities: Data Quality
* Drive transformation initiatives aimed at establishing Enterprise Data Quality and Reporting.
* Lead the prioritization and resolution of data quality issues in collaboration with IT and Functional teams. Process Optimization
* Conduct business process analysis and establish the "to be" state in collaboration with functional teams.
* Work closely with IT and Functional stakeholders to identify system requirements.
* Oversee business change management.
* Define success measures, track progress, and provide regular reports. Innovation in Business Process & Analytics
* Scout for innovative ideas within and outside the organization, and create compelling business cases to support proof of concepts and full-scale implementations.

Experience, Skills & Knowledge
* Multiple years of relevant experience as a Business Analyst or Data Analyst.
* Bachelor's or master's degree in engineering and/or business administration.
* A functional understanding of planning, procurement, distribution, or inventory management is desirable.
* Proficiency in developing requirements, writing user stories, and managing a backlog.
* Experience with Agile methodology and project management, with knowledge of Jira being advantageous.
* Ability to comprehensively understand and present root cause analysis to both external and internal customers.
* Effective oral and written communication skills when interacting with key stakeholders across organizational hierarchy.


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