Retail Performance Manager

Employer
Tiffany & Co.
Location
Seoul, Republic of
Closing date
22 Mar 2024

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Function
Marketing
Level
Manager
Hours
Full Time

Job Details

The Retail Performance Manager reports to Director, Retail Excellence. He/she collaborates with cooperate and store leadership teams in developing strategies and behaviors that drive sales performance and the client experience through key retail drivers and metrics. He/she will drive across the market an impeccable execution of the unique Tiffany client experience via a 360 approach, in strong collaboration with cooperate, in particular Retail learning, Retail operation and Client development team.

He/she will be responsible of 3 main pillars: Drive performance, Project management and Business intelligence. He/she will drive the culture of continuous improvement via measurement, action planning and follow up. As the "go-to person" for all front-of-house store standards and procedures this position has a vital role in ensuring retail excellence across the store network.

He/she is a strong, decisive, strategic, and collaborative leader; an energetic retail animator, well organized able to influence and drive action plan across the market.

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