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GUCCI Store Manager - Harrods

Closing date
28 Feb 2024

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Job Details

Role Mission Begin your next career chapter and join us as Store Manager of our beautiful Ladies wear store in one of the busiest luxury Department stores in the world. We are looking for a stylish, passionate and highly distinctive Manager who loves the beauty and artistry of Ladies gowns and evening wear. In addition, our Ladies wear Store Manager will have an understanding of the latest trends and styles; adding value to the team with their enthusiasm for fashion. This is an opportunity to begin a challenging journey and become part of the next generation of Gucci. As a Luxury Expert with proven experience of developing Managers, you will guarantee the efficiency and effectiveness at floor level in terms of Clienteling and People Management. You will drive your Business forward with careful Process Awareness and planning, always maintaining a unique client experience. The Women's Ready to Wear Store manager is a Gucci Brand Ambassador with strong knowledge of high fashion and luxury fashion trends.

Key Accountabilities

Sales and Customer Management

  • Establish and implement Action Plans to develop sales for each product category and client segment
  • Ensure the achievement of business goals and strategic projects, keeping in constant connection with Corporate functions
  • Ensure the implementation and development of Clienteling / CRM initiatives to develop a clientele network for the store

People Management

  • Manage store staff with the support of Local HR (Recruitment, Coaching, Training)
  • Ensure the development of, motivation, sense of belonging and business involvement of the Client Advisors

Store Image Management

  • Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the Visual Display Team
  • Take care of the general look of the store / departments in terms of cleanness, tidiness and efficiency, in order to ensure the best image of products and store, in line with the Gucci brand communication and promotion strategy

Store Operation Management

  • Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
  • Guarantee an adequate integration and optimization between front and back-office, by ensuring appropriate store resources coverage, and supervising logistics and stock management
  • Ensure maintenance of inventory accuracy, in line with Corporate policies and procedures


Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury, sport and lifestyle brands.

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