GUCCI Store Trainer - Selfridges

Employer
Gucci
Location
London
Closing date
22 Mar 2024

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Function
Retail
Level
Manager
Hours
Full Time

Job Details

About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear. Discover more about Gucci at www.gucci.com. As a Store Trainer based in Selfridges you will be responsible for effectively delivering and executing all training projects for your store location. This position will be accountable for influencing business results through effective delivery of training, onboarding, and coaching always working as a GUCCI ambassador.

As a Store Trainer you will be responsible for effectively delivering and executing all training projects for your store location. This position will be accountable for influencing business results through effective delivery of training, onboarding, and coaching always working as a GUCCI ambassador.

Key Accountabilities

  • Deliver/Facilitate One-to-one, classroom in store training
  • Ability to adapt style and methodology to meet the audiences needs
  • Create a positive learning environment/culture
  • Be the "Training Expert " and partner for the Store Manager and the Retail Area Manager
  • Provide effective recommendations and solutions to meet Business Training needs
  • Monitor the Training KPIs according to the global frame work
  • Monitor & Analyse Business KPIs in order to identify learning solutions to impact sales
  • Strong ability to identify and leverage coaching moments to change behaviors and improve performance
  • Confident and experienced at selling
  • Strong ability to "read" customers and uncover needs
  • Ability to transfer selling skills and techniques
  • Experienced in product and storytelling
  • Stays informed on learning and training trends
  • Aware of fashion industry trends
  • Develop and execute communication strategies tied to the Business Training projects
  • Be a Change Management leader for all Business Training processes and Retail evolution
  • Ensure training content and delivery is meeting communicated expectations


Key Requirements

  • Minimum of 5 years in the Retail Industry
  • Previous experience in training departments and/or in roles where training and developing others was a key responsibility e.g. Store Manager
  • Influencing skills
  • Project Management
  • Strong Retail Business Orientation
  • Knowledge of adult learning techniques
  • Proven experience of presentation and people development
  • Experience in Digital Learning
  • Good analytics approach
  • International experience and Strong cultural sensitivity
  • Fluency in English; knowledge of other languages is appreciated.
  • Well spoken, agile approach, can do attitude and strong teamwork skills


Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Company

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury, sport and lifestyle brands.

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