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Client Relations and Events Manager, Toronto Office

Employer
Tiffany & Co.
Location
Toronto, ON, Canada
Closing date
12 Mar 2024

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Function
Marketing
Level
Manager
Hours
Full Time

Job Details

Overview:

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to live our brand ethics of optimism, love, inclusivity, and creativity.

For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Client Relations and Events Manager you will:
  • Lead all bespoke client-related events and activations in the market in close partnership with the Director of Client Relations.
  • Create unique and memorable experiences for our clients by being resourceful and creative, upholding the Tiffany standard

Responsibilities
  • Develop and execute creative ideas to animate stores in market (in-store and virtually) during festive moments, product launches, High Jewelry events and ad hoc product events.
  • Act as main contact with production companies, agencies, and vendors to support client actions strategy.
  • Source and manage relationships with vendors with a high taste level appropriate to the Tiffany aesthetic.
  • Create and manage regional calendar of client actions and events.
  • Work closely with corporate partners to ensure brand standards are maintained yet support a localized approach.
  • Collaborate with store partners to ensure smooth-running of all event elements.
  • Manage event logistics (invitations, gifts, guest lists, RSVPs, travel, billing and invoices)
  • Partner with merchandising and other corporate partners on event support and launch strategy.
  • Manage market client actions budget; track and advise on ROI.

Experience

Required:
  • 3+ years of event management experience in luxury retail or hospitality
  • Experienced with managing and coordinating teams.
  • Strong organizational and time management skills
  • Problem solver, solution oriented, and agile
  • Team oriented with excellent interpersonal and relationship building skills.
  • Ability to travel as needed in Canada and the US
  • Proficiency with client tracking systems, Excel and Microsoft Outlook/email.
  • Must have authorization to work in Canada or in the country where the position is based.

Desired:
  • A college/university degree.
  • Proficiency in multiple languages.

Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at CanadaHR@tiffany.com to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.

Company

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