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Gap Inc.
New Delhi, India
Closing date
10 May 2024

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Job Details

About Gap Inc.

Our past is full of iconic moments - but our future is going to spark many more. Our brands - Gap, Banana Republic, Old Navy and Athleta - have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we're more than the clothes that we make. We know that business can and should be a force for good, and it's why we work hard to make product that makes people feel good, inside and out. It's why we're committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.

About the Role

In this role, you are responsible to support quality initiatives at the factory level through process monitoring, capability evaluations,
performance reporting, benchmarking best practices and training of GIS and factory staff (Vendor Key Representative, Factory Key
Representative and Designated auditor) for the assigned region/country. You will work with a clear objective of improving overall
product quality as measured through final inspections, DC audits and In-market reports.

What You'll Do

  • Provide vendors/factories with the knowledge and resources to support multiple Brands/Categories in product development, risk management, Root Cause Analysis (RCA)/Corrective Action Plan (CAP) activities
  • Support vendors/factories to maximize quality by applying consistent quality standards and overseeing bulk production
  • Confirm and monitor progress of 'high risk' products at factory
  • Oversee preparation and implementation of RCA/CAP activity at the factory
  • Leverage, authorize and monitor 3rd party inspections to improve quality performance at factories
  • Able to communicate difficult concepts in a simple manner
  • Participate in projects and assignments of diverse scope

Who You Are

  • Experience in quality assurance and/or factories preferably in a buying office with strong knowledge of factory operations and process; Formal qualifications in Textile / Garment / Footwear would be preferable
  • Knowledge and understanding of work specific to manufacturing processes within the apparel on-apparel industry and specific knowledge for the respective category; Strong technical product skills
  • Proven ability in communicating effectively and making recommendations cross functionally in a matrix environment while effectively managing multiple challenges
  • Present problem analysis and recommended solutions in a creative and logical manner

Benefits at Gap Inc.

  • One of the most competitive paid time off plans in the industry
  • Merchandise discount for our brand products at franchise stores and their websites
  • Comprehensive health coverage for employees, same-sex partners and their families
  • Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program
  • Comprehensive benefits to support the journey of parenthood
  • Retirement planning assistance
  • See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.


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