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Vice President - Planning

Employer
Chalhoub Group
Location
Dubai
Closing date
4 Apr 2024

Job Details

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As VP of Planning you will be responsible for re-designing, transforming and leading our Upstream Supply chain organization across the group . You will work closely with the COO to co-build our End to End Operations Strategy, not only for Upstream, but for the whole Operations Organization.

KEY ACCOUNTABILITIES:

- Develop the E2E Upstream Supply Chain strategy for the group.
- Drive the strategy and execution of Chalhoub's Inventory in collaboration with commercial and Finance
- Architecting all the system developments and technology required for our Upstream SC transformation in the context of ERP change and Planning systems adoption during the next years
- To build our Upstream SC Operating model in consensus with the key stake holders (Commercial, Finance, Legal, Tech, Etc)
- Design, align and build a proper S&OP process in collaboration with Finance and Commercial
- Design, align and manage our Upstream SC Score card with internal companies (MCs) and with external partners (JVs)
- Co-develop the strategy for Network optimization using LEAN / VSM methodology in order to improve ISA, reduce Time to market and improve Work in Capital
- To review, re-negotiate and maintain group incoterms, Payment terms and critical Path adoption in collaboration with Finance and Commercial as part of WIC optimization
- To design, build and manage the new Replenishment and allocation SOPs and operations, including system / tools as part of the new "Hub to Store" strategy
- To manage a team of approx. 200 professionals in different countries in charge of Planning, Order Management, Kaizen, etc
- Build and execute strategies on how to handle and execute high seasonal spikes such as Cyber week / Ramadan / etc
- Responsible for managing the entire order cycle management, including critical Path(s)
- Executor of all the and Order Management Planning systems, including Master Data Mgt.
- Develop strategies for Inventory stock optimization while keeping high ISA %s
- To build, align and manage Planogram Operations across all our Stores in collaboration with Commercial, Visual merchandising, etc.
- To build, align and manage the group's inventory strategy across channels (Mainlane, Outlet, Travel Retail, Reverse logistics, Distribution, B2B, B2B2C, etc) in collaboration with key stake holders
- Collaborate with cross-functional teams to re design and implement Reverse logistics flows.
- Utilize data analytics for decision taken process
- Implement inventory management strategies that balance stock and AI algorithms to support Demand planning in collaboration with Commercial.
- To partner with the Supply Chain organisations from our vendors, brands and JVs to ensure Critical path and SOPs collaboration and synchronisation
- Ensure that inventory rebalancing is performed efficiently and in alignment with the overall omni-channel strategy with special focus on improving ISA, OTIF and NPS
- To become the "ambassador" of Chalhoub Operations community for Upstream supply chain in all internal and external forums
- To operate using LEAN / KAIZEN methodology across the whole organisation
- Design, align and execute critical Planning areas such as S&OP, PP, DP, Forecasting, Supply planning, WIC, Allocation, Replenishment, Exit channel, etc. Using clear industry standard SOPs
- To Co-design with COO and to Own our E2E Ops. Strategy

What you'll need to succeed

- Extensive SE2E Supply Chain Background: Significant experience (ideally 15+ years) in progressively senior roles within supply chain management, demonstrating a comprehensive understanding of end-to-end supply chain operations.
- Leadership and Executive Experience: Substantial experience ( 5+ years) in executive or senior leadership positions, overseeing supply chain functions or related areas, exhibiting strong leadership skills and strategic vision.
- Strategic Planning and Execution: Proven track record of developing and implementing successful supply chain strategies aligned with business objectives, driving innovation, and achieving operational efficiency.
- Cross-Functional Collaboration: Experience in collaborating effectively with various departments such as operations, finance, sales, marketing, and IT to ensure alignment and integration across the organization.
- Change Management and Transformation Demonstrated ability to lead and manage large-scale supply chain transformations, implementing process improvements, and adapting to dynamic market conditions.
- Technology and systems Skills. Familiarity with leveraging technology, data analytics, and automation tools to enhance supply chain visibility, forecasting accuracy, and decision-making processes.
- Excellent Communication and Presentation Skills: Ability to communicate effectively with stakeholders at all levels, present complex supply chain strategies and insights, and influence decision-making at the executive level.
- Strong strategic thinking and problem-solving skills, with special focus on LEAN / Kaizen
- Exceptional multitasking abilities and a proactive, entrepreneurial mindset to drive business growth.
- Demonstrated leadership qualities, including the ability to manage change, prioritize tasks, and promote teamwork, excellence, authenticity, accountability, and integrity within the organization.
- Proven experience in Retail channels
- Strong Financial and commercial knowledge
- Strong team player, used to Manage by influence

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department SUPPLY CHAIN & LOGISTICS

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