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Retail Associate

Boston Seaport, MA
$18 - $19 an hour with experience and 3% commission based on weekly sales
Closing date
18 Apr 2024

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Entry Level / Assistant
Contract Type
Full Time

Job Details


We are seeking a motivated individual to join our P448 Boston Seaport Retail Team as full time Retail Associates. The Retail Associate will be responsible for exceeding weekly/monthly sales goals as well as providing elevated customer service, creating memorable store experiences for every client, styling tips, and maintaining store appearance via visual merchandising. In addition, they will be responsible for, but not limited to; shipping, receiving merchandise, fulfilling online orders, operational excellence with strong back of house organization.


  • Multi-task in a fast paced environment with consistency
  • Be a natural collaborator to communicate with management and the store team
  • Learning, referencing and sharing product knowledge with team members for new arrivals
  • Continually display exemplary customer service and professionalism in dealing with all clients
  • Ability to elevate any special customer requests to management or corporate team
  • Take the lead with re-stocking merchandise on shelves, pricing tickets and samples displayed
  • Ensure a clean organized appearance of the stockroom at all times
  • Maintain appropriate levels of shipping supplies
  • Attend and support store events and floor moves
  • Establish, meet and exceed sales and performance goals
  • Proactively seek opportunities to up sell and add-on merchandise to each transaction, while enhancing the customer's experience
  • Utilize product knowledge to recommend/select product for clients based on their needs
  • Lead conversations with customers organically through engagement and open-ended questions
  • Build your clientele base with both local and international visitors
  • Maintain a positive, energetic and upscale atmosphere reflective of the P448 brand
  • Display creative problem-solving abilities to accommodate client needs on a case-by-case basis (returns, exchanges, defected merchandise, etc)
  • Assist with stocking and ticketing merchandise on the sales floor
  • Maintain a clean and organized appearance of the store and high operational standards


  • Associate’s Degree and Bachelor’s Degree preferred
  • Minimum of 2 years as a retail/stock associate or in a retail operational role
  • Experience with using POS, scanning, shipping and receiving goods
  • Close attention to detail and strong organizational skills
  • Resourceful and hands-on approach to problem solving with inventory errors
  • Proactive in researching, communicating and correcting discrepancies
  • Self motivated, driven and enthusiastic in exceeding store and operational goals
  • Complete understanding of the P448 customer, lifestyle and product and ability to communicate it
  • Excellent interpersonal skills and able to work in a team environment
  • Consistent availability to work scheduled shifts and display reliability to be punctual
  • Strong attention to detail with a driven work ethic
  • Knowledge of elevated customer service
  • Complete understanding of the P448 lifestyle and customer and ability to communicate it
  • Able to work effectively with others in a team-oriented environment
  • Resourceful and hands-on approach to problem solving
  • Motivated and enthusiastic in exceeding sales goals; provide action plan and have follow through skills to increase clientele base 

Physical Requirements:

  • Must be able to climb ladders, lift or move up to approximately 20-50 lbs
  • Bending, twisting, squatting, kneeling is required
  • Routine standing for long periods of time

This job description is not limited to the duties and responsibilities listed above, as additional special projects may be performed tied to the needs of the business by the employee(s) incumbent of this position. Employee(s) will be required to follow and perform any other job related instructions and duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements are subject to possible modification.


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