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Strategic Partner Manager

Dublin, Republic of Ireland
Closing date
18 Apr 2024

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Job Details

Strategic Technology Partner Manager

Our Technology teams are right at the heart of what we do. Surrounded by some of the best Technology specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

As a Strategic Partner Manager at Primark, you will play a pivotal role in driving global value-adding strategic partnerships that unlock opportunities for Primark beyond traditional avenues. Working between Ireland and the UK, and reporting to the Head of Strategic Technology Partnerships, you will be responsible for fostering efficient and value-driven relationships with global partners, focusing on one major strategic partner, influencing internal stakeholders, and ensuring maximum value extraction from those partnerships.

What You'll Get
The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first

Some of our benefits are:
  1. 27 days of leave, plus bank holidays and if you want, you can buy 5 more.
  2. Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria.
  3. Primark Perks - Discounts with some local partner business to our offices

What You'll Do:
In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day:

Strategy & Policy:
  • Contribute to and execute the Strategic Partnerships strategy, leveraging market insights and expertise.
  • Conduct regular market reviews to inform strategic decisions, monitor partner performance, and identify market trends.
  • Collaborate with Primark Technology leadership to identify areas of technology capability overlap and duplication.
Value Creation:
  • Drive value creation with strategic partners by fostering global relationships and identifying synergistic opportunities.
  • Collaborate with partners to enhance the Primark colleague and customer experience through innovative solutions.
Relationship Management:
  • Establish and maintain a collaborative framework with partner and internal stakeholders to achieve common goals.
  • Build and maintain strong relationships with key stakeholders, ensuring effective communication and alignment of expectations.
Commercial & Performance Management:
  • Design and implement performance frameworks for partners and ensure clear success factors.
  • Mitigate commercial and financial risks associated with partner relationships.
  • Manage and monitor demand and capacity.
  • Manage the governance processes
Contract Management:
  • Provide oversight for commercial relationships with all Primark Technology partners.
  • Ensure contract provisions support effective partner management and protect Primark's interests.
  • Address service disputes and ensure compliance with partner contracts.
  • Foster a culture of collaboration, accountability, and continuous improvement.
  • Share an engaging vision with the team, inspiring commitment, and enthusiasm.

What You'll Bring
Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
  • Bachelor's degree in business administration, Technology Management, or related field (master's degree preferred).
  • Proven experience in strategic partnership management, preferably in a technology-focused environment.
  • Strong understanding of commercial principles, contract management, and IT asset management.
  • Proven track record of contract tendering and negotiations, and advanced partner management experience.
  • Strong knowledge and understanding of project management methodologies, tools, and best practices. Experience with Agile and traditional project management frameworks is desirable.
  • Excellent leader and trusted advisor with extensive experience of developing senior business relationships and shaping and underpinning business strategies.

Ready? Good - because we can't wait to see what you can offer. You'll be joining a team of diverse, passionate, and talented individuals where you'll truly belong, collaborating on projects that will shape the future of our industry. If you're excited about this role but don't meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.

Apply to be part of our future and we'll help you develop yours.

If you need any reasonable adjustments or have an accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.


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