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GUCCI Global Omnichannel Performance Project Manager

Closing date
23 Apr 2024

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Full Time

Job Details

If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. The Global Omnichannel Performance Project Manager supports the proposal and definition of new business solutions with the goal of continuously improving and enabling Client Advisors and Store Management teams, supporting the achievement of targets and customer experience. The perimeter of responsibility is the full Retail ecosystem (Full Price, Outlet, Travel Retail), plus a point of coordination and direction for other channels (Gucci 9, and external stakeholders. They are responsible for driving, coordinating, and ensuring effective contributions from all the support functions to ensure proper and timely implementation.

Key Accountabilities
  • Business needs collection and definition;
  • Project presentation ensuring an effectively buy-in of the main stakeholder and end-users;
  • Propose new ideas and suggest new business solutions for both short and long term;
  • Collaborate in the implementation of new initiatives and/or projects at regional and global level;
  • Lead the implementation of key business tool designed for Client Advisors and Store manager, being the main point of reference from Global side;
  • Collaborate in planning and prioritizing the functionalities, and follow the project schedule

Job Requirements
  • University degree
  • At least 4 years of experience in a similar role
  • Previous fashion retail experience and passion for retail dynamics and processes;
  • Excellent Excel and PowerPoint skills
  • Fluency in English required
  • Strong interpersonal, communication skills
  • Detail oriented with strong project management/organization skills
  • Analytical capabilities and numeric aptitude
  • Teamwork approach critical - role requires ability to build strong relationships with functional team partners
  • Ability to work in fast paced environment;
  • Experience working in multicultural environments
  • Availability for travelling

Gucci is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.


Founded in Florence, Italy in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine fashion and luxury while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.


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