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Showroom and Reception Assistant

Employer
Sister Jane
Location
London, Notting Hill
Closing date
5 May 2024

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Function
Retail
Level
Entry Level / Assistant
Contract Type
Permanent
Hours
Full Time

Job Details

Sister Jane is looking for a dynamic and customer driven individual to join the retail team and be a brand ambassador.

Receiving customers and visitors at the Sister Jane Townhouse, the Showroom and Reception Assistant will have a key role to introduce and present the brand and provide an immersive and memorable experience to all guests.

Responsibilities 

  • As a key holder, take ownership of opening, closing and cashing up procedures of showroom and café

  • Maintain the showroom and café visual merchandising standards at the highest level

  • Act as a brand ambassador to Sister Jane to introduce and explain the brand to customers and visitors

  • Assist customers with purchases and enquiries, collecting and reporting impressions and feedback 

  • Prepare and serve beverages from the café, keeping the coffee area tidy and presentable

  • Maintain an accurate stock in the showroom and café

    • Responsibility to make supplier orders for the café as necessary

  • Actively be involved in the receiving of new collections and work on collections changeovers

  • Assist the Studio Coordinator in administrative and stock related tasks as and when required

  • Act as a brand receptionist, welcoming visitors, taking all inbound calls, mails, parcels and directing them to relevant teams.

  • Assist on showroom sample management

  • Provide assistance to the creative team during showroom social media shoots


Skills and Experience Required

  • Minimum of 2 years prior experience in the fashion industry as a sales associate and in hospitality
  • Front of house experience in the hospitality industry is an advantage
  • Excellent customer service skills, communication and great interpersonal skills
  • Strong time management and organisational skills, excellent multi-tasker, with excellent attention to detail
  • Eager to learn and grow with the growth of the business
  • Has a flexible and versatile attitude to work according to and in line with the business needs
  • Experience in using a POS and stock management system is an advantage
  • Fluency in a language other than English is an advantage
  • Right to work in the UK

Company

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