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Associate Producer, Digital Promotions, Loyalty, & Personalization

San Francisco, California, United States
Closing date
3 May 2024

Job Details

About Athleta

For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.

About the Role

The Associate Producer is responsible for supporting the production and launch of digital content and projects related to Loyalty and Promotions for Athleta. This digital producer will be a tool guru and highly detail oriented, as they partner with cross-functional teams throughout the production of marketing projects. Being able to think through the holistic customer journey will be critical for success in this role.

The primary responsibility of this role is to oversee promotional execution for all digital content, and to support the Producers and Sr. Producer with various promotional, loyalty, and personalization projects as well as Pod A/B testing. As these areas are critical initiatives to Athleta's growth, the ideal candidate for this role is resourceful, excels in change management and above all has a strong track record in managing multiple projects with varying levels of complexity.

What You'll Do

Support in key meetings & milestones owned by our team, capture feedback and action items, partnering with owners for follow-up and completion.
Ensure project is launched on time and meets project requirements. Keep management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.)
Work in content management tools to author and publish digital content to ecom web, as well as perform promo code creation and QA in partnership with the Producer.
Performs UAT/QA to ensure flawless execution across initiatives. Works with business partners to resolve issues before launch.
Responds quickly to change in scope or project schedule, communicating to management any impacts to the project across all marketing channels.
Develops and maintains documentation, templates and tools to maintain a shared knowledge base among the Promotions, Loyalty, & Personalization team and wider Digital Production team.
Assists team on various projects to help improve the overall digital experience or enhance our internal tools.
Assess processes and communication methods of delivery schedule and identify improvement areas.Work with Producers & Sr. Producer to implement change where needed.
Proactively seeks out opportunities to learn more about brand business processes and systems.Uses knowledge to suggest new ideas and change to improve overall effectiveness of processes
Proactively and clearly communicating with cross-functional partners, accommodating change requests and questions, and delivering the content builds in a consistent and timely manner

Who You Are

You have an understanding of digital production and release processes, including direct experience with site and email tools and technologies
You are highly detailed oriented, with experience in managing and communicating deliverables for multiple projects at any given time
You have excellent oral/written communication, analytical and interpersonal skills to effectively work across the organization
Ability to self-manage and meet varying deadlines for multiple projects- organizational skills with the ability to manage time is a must
Self-motivated and driven.Ability to work well independently and within a group setting
Ability to handle routine and impromptu assignments with minimal supervision yet displays flexibility in taking direction from team and co-workers
Constant drive to gain additional knowledge to improve skill-set
Ability to remain poised in a fast-paced environment is essential
Bachelor's Degree or equivalent work experience
1-3 years of detailed task planning and execution experience
1-3 years of related digital/online/email experience with a strong preference for ecommerce

Benefits at Athleta

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $110,400 - $146,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.


Athleta was born in Sonoma County, created by athletes (mostly women) who love the great outdoors. We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’ve seen firsthand how fitness nourishes the mind, body and heart, and opens up new worlds for us. Most importantly, what we have learned along this journey is that alone we are strong, but united we thrive. Our stores have become hubs for their communities to meet, inspire and ignite each other into realizing their limitless potential. For all women and girls, no matter our body types or sports ability, there is no end to what is possible when we join together.

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