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GUCCI Team Manager

Closing date
30 Apr 2024

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Full Time

Job Details

◼ Role Mission - Lead balanced number of CAs, while fully responsible of ensuring each CA performance, training and development with an important focus on clienteling. - Support the Store Manager in implementing his/her mission in managing the store, and deputize in his/her absence - Optimize sales through effective implementation of business strategies set by the Store Manager

◼ Key Accountabilities
  • Staff Management
    - Support Store Manager in the implementation of training programs, evaluation and motivation of staff in order to achieve sales objectives
    - Identify any staff development needs and communicate to Store Manager
    - Maintain effective and regular communication with CAs in order to ensure complete delivery of missions set by Store Manager
    - Monitor and implement staff scheduling as defined by Store Manager - Assume staff consultation and coaching duties as necessary
  • Store Maintenance
    - Ensure proper visual merchandising is maintained according to Gucci guidelines, both in the window and in-store displays
    - Monitor store cleanliness both on and off the sales floor, and ensure Gucci housekeeping guidelines are met
    - Monitor and review stock level together with customer needs/buying trends, and advise Store Manager of any suggestions necessary to increase sales
  • Sales & Service Management
    - Monitor staff performance to ensure that excellent customer service is maintained
    - Implement action plans set by Store Manager to develop sales for each product category and clienteling
    - Be aware of local trading environment and its impact on our sales, including competitors' trading activities
  • Administrative Management
    - Ensure all company information received from Store Manager is communicated to staff as appropriate
    - Conduct daily audit of stock management including merchandise receipt, transfers and sales
    - Produce routine reports (weekly, monthly) as required by Store Manager
  • Communication and Reporting
    - Provide Store Manager with reviews and updates on various issues relating to staff management matters
    - Discuss with Store Manager any suggestions relating to business issues in order to facilitate improvement in store management
  • Key Requirements
    - Min 5 years of experience in Retail industry (Luxury Retail Preferred)
    - Coaching & People management experience preferred
    - Strong organizational and time management skills
    - Strategic thinking, business acumen, analytical ability, problem solving, planning and organizing skill
    - Cross functional working skills and supportive team player
    - Deep passion for fashion and luxury
    - Bachelor's Degree is preferred


Founded in Florence, Italy in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine fashion and luxury while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.


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