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Senior Retail Training Manager (m/f/d)

Hugo Boss
Metzingen, Germany
Closing date
22 Jun 2024

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Senior Manager

Job Details

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity - because only when we break new ground together can we create something unique. Become part of our team of more than 17.000 employees worldwide and shape your future at HUGO BOSS!

We are looking for a Senior Retail Training Manager (m/f/d) to strengthen our Retail Operations Team Central HUB.
As an international company, HUGO BOSS offers you an environment in which team spirit and respect are lived. Here you can contribute your personality, ideas and creativity - we will support you in your individual development.

What you can expect:

  • Development of strategic topics in the area of retail training management such as planning, implementation and follow-up of product and sales training as well as management training
  • Implementing new development and training concepts and selecting suitable tools based on the requirements and needs of the Retail Central Hub
  • Monitoring and tracking in-store training (product/sales training), e.g. using the training report
  • Continuous optimization of local in-store training opportunities (e.g. in-store training toolbox)
  • Close exchange with the global Retail Training & Development team as well as consolidation of content and communication relevant to the market and management of the rollout in the market (e.g. new online training)
  • Ensuring a uniform level of knowledge in the POS with regard to product and sales knowledge as well as advising managers and supporting employees on the shop floor
  • Consolidating feedback from the stores regarding the effectiveness of the training methods and, if necessary, modifying existing tools and training courses at an early stage.
  • Lead the planning and monitoring of the retail training budget in coordination with Head of Retail Operations and take over the lateral leadership of the retail trainers
  • Implementation and realization of new training models for pop-up and HALO store concepts in the Central HUB

Your profile:

  • Proven retail experience - ideally in fashion retail
  • More than 10 years of experience with retail development programs
  • Strong experience in developing, delivering and implementing (virtual) retail training using various media, leading and executing global projects and teams
  • Fluency in German and English and preferably a second language (written and spoken) as well as advanced MS Office skills
  • Strong communication, methodological and presentation skills, high level of emotional intelligence, strong customer centricity / commercial orientation
  • Ability to work independently and as part of a team, solution-oriented approach, effective time management, confident and positive demeanor, engaging personality in an international environment and willingness to travel #LI-JS1

Your benefits:
  • Made for Me: three days in Metzingen and two days working remotely. Our hybrid working model "Threedom of work" is as individual as your personal needs.
  • Sustainability is one of our key values, and more than just a trend. We are committed to environmental, animal and climate protection, and human rights.
  • Does innovation drive you? Same for us! We have digitized most of our workflows and almost fully automated our logistics centres.
  • Exclusive discounts for shopping and arts: benefit from discounts for family and friends along with free entrance to more than 15 international art museums.
  • High-performing people need a healthy balance. Take advantage of the employee gym, the beach volleyball field or yoga classes on the rooftop terrace.
  • As a fashion company, we value good taste in everything - including food. Welcome to our own restaurant and café, Times.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.


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Learn more about this company

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