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Specialist - Retail Operations, Inventory

Closing date
25 May 2024

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Job Details

On is a fast-growing sportswear brand, and with this growth comes the exciting opportunity to become part of our DTC Operations team.

As a DTC (direct-to-consumer) Operations Specialist with a focus on retail inventory, you will work with our North American retail locations to maintain inventory levels and assist with backend inventory fulfillment processes. You will be responsible for inbound and outbound orders, troubleshooting in Microsoft Dynamics D365, and managing and prioritizing multiple concerns simultaneously. You will process launch orders on time to get the product to the right place at the right time.

You will work with a core team at one of our North American offices and interact daily with our global retail and direct-to-consumer operations teams.

Your Mission

- Assist with planning initial order arrival for new retail store openings, including writing up detailed order cadence plans
- Own the process of releasing and managing replenishment and launch orders, with attention to detail and start-to-finish follow-through
- Recommend and implement processes and projects that facilitate growth and efficiency in the DTC operations team
- Maintain a strong familiarity with the back-end systems that power our customer experience, including Dynamics 365, Microsoft Office, and Google Workspace
- Respond to and troubleshoot issues with transfer orders in Microsoft D365 in real-time

Your Story

- 2+ years experience in account management or operations
- Experience with Microsoft Dynamics 365 or similar retail inventory management platforms a plus
- Willingness to work in the EST time zone
- Great attention to detail and ability to organize and prioritize tasks
- Excellent communication and interpersonal skills with a focus on relationship-building, listening, and questioning skills

Meet The Team

Happiness is the only thing that multiplies when shared. So, take the chance and deliver happiness all day, every day at On! You will work in a team-player Team, which loves new challenges and where happiness is part of their DNA. If you want to take every opportunity to WOW our customers, our team and On - we would be happy to write stories together.

What We Offer

The typical cash compensation range for this position inclusive of base + bonus is between $58,000 - $61,000. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation.

At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with an industry-leading PTO package, and a competitive 401k program. Additional perks and benefits include: 11 paid US holidays, corporate office closure between Christmas and New Year, and a plethora of product perks!

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.


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