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GUCCI Store Manager

Hong Kong, Hong Kong
Closing date
25 Jun 2024

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Job Details

SUMMARY This position is responsible for ensuring the achievement of store business objectives, promoting and enhancing the Gucci Brand, in line with the Company's policies and procedures. Formulate and implement policies, strategies and business plans for the store to achieve or exceed sales, profit and cost objectives. Maintain excellent customer relationship and monitor customers' feedbacks. Train and motivate subordinates to provide the desired standards of customer services and ensure succession. Ensure an optimal and motivating work climate.

  • To formulate and implement business strategies to maximize sales and profits and to ensure that the store operates efficiently
  • To monitor excellent customer relationship through understanding the customers' needs and handling customer's complaints and queries
  • To lead and motivate the store team; and create the optimal environment to ensure team and individual development, and succession
  • To train and coach the sales team by providing appropriate feedback in order to increase sales performance
  • To foresee problems and implement modifications to existing operation procedures accordingly in order to keep pace with the changing trends and uplift the operation efficiency
  • To establish and maintain the highest standard of store environment

  • Diploma or above in any discipline
  • Minimum 8 years at managerial level
  • In-depth knowledge of retail operations
  • Strong leadership and management skills
  • Excellent interpersonal, communication and problem-solving skills
  • Good PC skills in Microsoft Excel, Word and Chinese Word processing
  • Good command of written and spoken English and Chinese
  • Immediately available is highly preferred
  • Candidates with less experience may be considered as Assistant Store Manager


Founded in Florence, Italy in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine fashion and luxury while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.


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