Skip to main content

Assistant Manager - Last Mile

Chalhoub Group
Closing date
22 Jun 2024

View more

Job Details


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As a Last Mile - Assistant Manager you will supervise the Logistics Distribution administrators, ensuring smooth and effective coordination of distribution activities within your appointed region. Responsible for the planning and routing of all vehicles and ensures that all jobs are carried out to both the Customers and Company's standards and within a Safe Working Practice.
Key Responsibilities

- Supervisory
- Supervise the route planning and deliveries to customers
- Monitor the loading of vehicles and appropriate documentation
- Responsible for the efficient and effective daily operation of the Fleet.
- Evaluates, training needs for personnel.
- Directs, assigns and monitors the work of staff.
- Assists administrative staff in setting work schedule priorities to ensure deliveries are completed in a timely fashion.
- Make recommendations that would improve the efficiency and effectiveness of the distribution operation.
- Liaise with customers on the status of deliveries
- Organizing
- Plan and route the orders for deliveries to customers, in line with customer requirements
- Monitor accurate documentation after delivery
- Monitor the Loading of vehicles to ensure effectiveness and compliance to company procedures
- Weekly checking of vehicles to detect faults and service requirements
- Keep track of vehicle expenses and monitor the same.
- Administrative Tasks and Reporting
- Update, analyse and maintain distribution expenses (toll charge, petrol card, fuel charges, vehicle registration, maintenance charges etc
- Track and report distribution running time and delivery time
- Maintenance and tracking of petty cash.
- Track and resolve any accident/ incidents
- To work within, promote and identify improvements in company's Quality Management System.
- Immediately report any breach in procedures, company policy or security to supervisor / management.

What you'll need to succeed

At least 5 years experience in managing last mile delivery operations

At least 1 year experience in rider onboarding

At least 2 years experience in managing rider quality for a hyper local delivery model

Preferred, but not a must:

A Bachelor's degree in supply chain, logistics or industrial engineering or an equivalent principle

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department SUPPLY CHAIN & LOGISTICS Role Last Mile Manager


Learn more about this company

Visit this company’s hub to learn about their values, culture, and latest jobs.

Visit employer hub

Learn more about this company

Visit this company’s hub to learn about their values, culture, and latest jobs.

Visit employer hub

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar jobs