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Head of Manufacturing Quality

Ho Chi Minh City
Closing date
22 Jun 2024

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Job Details

As On's Head of Manufacturing Quality, a key player in the sourcing organization for the premium quality vision, you will be responsible for driving On's manufacturing quality projects and quality improvements across all product categories.

You are passionate about premium product quality. You inspire our team to think beyond the status quo, you inspire our manufacturing partners to strive for quality excellence.

You are highly collaborative, you foster strong relationships with cross-functional teams in a complex reporting organization.

You will partner closely with the Product Creation tem, as well as different functions within the sourcing organization, such as Sourcing Operations, Material, Development & Engineering, etc.).

Your Mission

- Monitor customer return and warranty claim data and communicate the quality picture, insights and key risks to the relevant teams in the organization
- Drive quality projects and improvement actions with key stakeholders towards higher customer satisfaction and lower warranty rate
- Own the Manufacturing Quality Manual, capitalize best practices and lead the implementation across product categories
- Standardize quality processes to eliminate quality risk while improving team collaborations
- Build a network of a quality audit team and drive quality performance across all production sites.
- Build strong relationships within our team and with our manufacturing partners and inspire a culture of premium quality
- Build strong, effective relationships with key stakeholders, to ensure sufficient support for the success of the projects
- Anticipate and evaluate product risk at development stages

Your Story

- An entrepreneurial and open mindset, an eagerness for differentiation and a natural push for manufacturing excellence
- 10+ years of experience in sourcing or manufacturing (across in-house and/or OEM environments) of high performance products
- You have 'deep' experience driving quality excellence
- You are native to a complex reporting organization, you are highly collaborative
- You will be based in Vietnam, with frequent travel to Zurich, Indonesia and China; our working language is English

Meet The Team

You belong to the Sourcing team where our biggest and best ideas are brought to life, with close collaboration with different functions, including Product Creation, Product Operations, Sustainability and Costing teams.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.


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