Job Details

Job title

Receptionist, Jimmy Choo


London, United Kingdom


Assistant / Entry Level





Full-time, Salary Unspecified

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Job Description

This position is required to provide a professional and courteous daily reception activity for the Jimmy Choo Head Office. Working alongside the Head Receptionist/Office Manager, this position is to act as ambassador for the brand, both in person and on the phone, ensuring that the image and standards of a luxury company are maintained at all times.  

Key relationships:

  • All business teams in Jimmy Choo London, including:
  • Exec Personal Assistants within JC
  • Customer Services / Ecommerce
  • Finance
  • HR
  • Merchandising / Design
  • Communications

Key Accountabilities:

  • Providing support to the Head Receptionist in acting as the first point of contact for all visitors to Jimmy Choo, dealing with members of staff and guests and pre-registered guests when required into the building and notifying staff members promptly upon guest arrival
  • Operate a busy switchboard and answer incoming calls courteously and promptly
  • Receive and distribute incoming mail and courier packages, logging all deliveries and alerting employees to collect
  • Provides courier (fed ex / DHL) and mail outbound service to all of the Head Office and London stores. Liaises daily with courier and the buildings mail personnel to ensure a smooth courier service is achieved
  • Manages bookings for all meeting rooms with staff and coordinates with business teams such as PR on Press Days
  • Creates Wi-Fi tokens for guests when required
  • Ensures that the reception area and reception support areas for the 7th floor are maintained as well as meeting rooms to the highest of standards at all times
  • To provide refreshments to external meetings when required
  • Manage office stationery orders for individual departments with agreed suppliers
  • Maintain up to date contact lists for the business and distribute regularly
  • Work collaboratively with the Office Assistant to support with facilities and office management projects
  • Provides support when needed to the EA to CEO and EA to CFO on ad hoc projects, such as special events, board meetings and admin
  • Provides Health & Safety induction to the business
  • Supports with Fire Warden Training/evacuation procedure and First Aid
  • Ordering of business cards and printed stationery for the office
  • Assisting with facilities requests

The Ideal Candidate

Experience required/qualifications

  • Experience of working in a fast paced business environment. Able to deal with large volumes of sales calls and fields them appropriately
  • Familiar with reception duties such as dealing with post and couriers, greeting guests
  • Experience within a luxury brand preferred but not essential

Personal Characteristics

  • Friendly, people orientated
  • Clear, effective communicator
  • Immaculate personal appearance
  • Practical problem solver and multi-tasker
  • Stays calm under pressure
  • Works effectively across boundaries, countries and cultures
  • Committed and enthusiastic
  • Very high personal standards
  • Excellent attention to detail
  • Discretion

Please only apply if you meet the requirements above. Please apply with your full CV, salary expectations and notice period 

Due to the level of applications, only successful candidates will be contacted. By applying for this role you agree to the business retaining your CV/Cover Letter until such time that our recruitment and onboarding process is complete.

About Us

Jimmy Choo encompasses a complete luxury accessories brand. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes. CEO Pierre Denis and Creative Director Sandra Choi together share a vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 150 stores and is present in the most prestigious department and specialty stores worldwide. Jimmy Choo is part of the Michael Kors Holdings Limited luxury fashion group.