Job Details

Job title

Head of Buying, Level Shoes


Dubai, United Arab Emirates


Director / VP / President





Full-time, Salary Unspecified

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Job Description

Head of Buying & Merchandising 

Are you a Senior Buying professional looking for an interesting new challenge in luxury fashion?We are currently recruiting a 

Head of Buying & Merchandising 

with 10+ years of experience in the Luxury Fashion industry to work for the Award-Winning Department Store, Level Shoes

The Head of Buying & Merchandising - Level Shoes is responsible for setting the regional merchandising strategy, goals and objectives and commercial targets in alignment with the Division’s strategic direction for the short and long term and within the Brands’ guidelines; reporting to the General Manager. In addition, they are responsible for the full life cycle of stock from what stock to buy, to where it should be allocated and to how it should be sold or disposed of, as well as managing the logistics of this cycle to ensure maximum efficiency and effectiveness. It is important that they enable the regional business to achieve results through leading the merchandise teams to follow best practice and find the optimal management of the Division’s stock.

Main Activities

  • Set and Ensure that gross margins and sell-thru targets developed during budget are accurate, achievable, challenging and meet management’s requests
  • Take the lead on optimising Category management, Assortment planning & Catalogue management
  • Ensure that split by categories for a particular brand is in line with the brand’s guidelines
  • Monitor that breakdown by categories is consistent with Brand’s guidelines
  • Ensure that breakdown of purchase budget by category or SKUs respect brand’s guidelines
  • Ensure that assortment planning optimize turnover and profitability
  • Monitor that assortment planning in store is initially executed as per brand’s guidelines and that core assortment in stores is maintained continuously as per brand's guidelines
  • Ensure that the proposals of sell-thru targets for in-season buying are set according to the best estimate on overall potential of categories by proposing sell-thru targets per categories at the regional level
  • Monitor that the right lines of products are selected during buying to ensure a high level of sell-thru
  • Ensure that replenishment orders optimize the commercial potential of product lines while respecting assortment guidelines set by brand / concept when approving the replenishment orders
  • Ensure inventory management and stock liquidation is fully optimised
  • Optimize inventory management in the region
  • Ensure that stock ageing levels remain within budget targets for all brands handled
  • Ensure that selection of items sent for liquidation do not harm brand image
  • Ensure that liquidation of amortized stock is performed to reach liquidation and stock ageing targets
  • Make proposal for liquidation of non-fully amortized stock in line with stock ageing targets
  • Provide insights on action plan to dispose / destroy written-off goods in line with Brand’s instructions
  • Ensure that an action plan is in place in case of damaged stock in the warehouse (returns to vendors, destruction)
  • Liaise with suppliers to negotiate favourable conditions for returns to vendors (e.g. damage)
  • Ensure that the P&L is protected by monitoring that debit and credit notes to the suppliers are sent diligently
  • Ensure pricing is accurately represented
  • Provide relevant analysis based on the sell-thru performance
  • Monitor that any new price is communicated correctly and timely to MDM team
  • Set the supply delivery calendar, monitor its execution by local team and escalate unresolved delays and variances to Division manager if needed
  • Animate network of merchandise teams by daily working relationship and regular visits
  • Ensure that training for merchandise team allow proper development of skills
  • Ensure that templates for pre-buying and post-buying books provided are accurate, aligned with Brand’s categories
  • Compile brand reports at regional level based on consolidated information from local merchandise team and analyses on direct extraction from system

The Ideal Candidate

IDEAL PROFILEIn their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility.

  • Education: University Degree in Business or any related fields
  • Previous Experience: 10+ years of retail luxury experience
  • Linguistic Skills: Excellent English
  • Key Chalhoub Behavioural Competencies: Managing Resources, Creativity and Innovation, Managing Diverse Relationships, Operational Excellence, Effective Communication; Energy, Drive and Flexibility
  • Key Chalhoub Technical Competencies: Retail Affinity & Understanding, Business & Commercial Acumen, Operational Excellence, Foresight & Creativity, Superior Guest Experience, Organisational Adaptability

We can offer you:

  • The opportunity to build a career with a world-class marketing team
  • The chance to live and work in a dynamic regional retail hub
  • Staff discounts at all participating Chalhoub partner brands

About Us

Level Shoes is a globally recognised retail concept and destination dedicated to the world of designer footwear. The 96,000 square-foot store offers a wide range of unique services; from shoe experts, foot therapies, culinary delights, a dedicated concierge service, a Bridal Suite and regional online shopping. The curated space is divided into 40 designer boutiques and five multibrand areas each designed with its own bespoke personality: Women’s Designer, Contemporary, Men’s Designer, Trends and Kids. Here, in the heart of Dubai, Level Shoes is a retail experience unlike any other, offering over 250 international designer brands of which more than 100 are exclusive to Level.