Senior Manager, Global Visual Training


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Job Details

Job title

Senior Manager, Global Visual Training, Coach


New York, United States


Senior Manager


Creative (Graphics, Images, VM etc)



Full-time, Salary Unspecified

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Job Description

Primary Purpose: The Sr. Manager, Global Visual Training will lead the development and coordination of field visual merchandising training, with a focus on optimizing visual teams to coach and guide stores to deliver compelling visual floorsets and store environments. The Sr. Manger is responsible for building tools and providing resources to support field visual managers and in-store visual associates to execute seasonal visual merchandising strategies and initiatives.You will be a part of a dynamic, creative environment where you will interact with cross-functional partners to ensure that Coach’s visual standards are continuously elevated.

The successful individual will leverage their proficiency to…

  • Create and roll-out annual training programs focused on key business initiatives
  • Identify opportunities to strength technical and behavior skills for VM teams globally
  • Partner with business unit VM leaders to understand market needs and solicit feedback
  • Use various methods to assess individual, team and organizational needs to inform recommendations and solutions
  • Liaise with internal partners (store training/customer experience and HR) and external vendors to develop and deliver people manager training to establish strong VM leaders in the field
  • Leverage experience and best practices to design scalable programs, resources, and tools
  • Measure the impact of initiatives in delivering value for the business

The Ideal Candidate

The accomplished individual will possess…

  • Excellent communication and organizational skills with ability
  • Demonstrated experience working with leaders across all levels of the organization
  • Ability to take initiative, ownership and accountability for business
  • Strong sense of teamwork and ability to multi-task
  • Strong leadership skills with ability to motivate and develop a team

An outstanding professional will have…

  • Minimum 7-8 years of visual merchandising communications/training experience within a fast paced, retail environment
  • Demonstrated success in facilitation and training on a global scale
  • Experience designing and developing content
  • Strong digital & communication skill set
  • Global experience, highly preferred

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

About Us

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.