Based in Brussels, the Capital of Europe, Louis Vuitton Client Service Europe is looking for passionate and dynamic multilingual people to explore the Digital world of Louis Vuitton and join our exciting and diverse Client Service Centre.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand by welcoming every Client and providing the best Client experience over the phone & through written medias
Your main responsibilities will be:
- Proactively reach out to your Clients in order to achieve individual and team goals.
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
- Learn and master Brand and product knowledge
- Follow the company’s policies and procedures
This is the perfect opportunity for individuals with a luxury and fashion sensibility to develop a career in the one of the most famous brands in the world.
The Ideal Candidate
Fluency in written & spoken English is required.
In addition, we are looking for multilingual people mastering at least one of these languages:
- Polish / Russian
The ideal candidate will possess a previous experience in a client facing position and has a strong passion for the luxury universe. This position also requires great familiarity with IT tools.