Job Details

Job title

Social Media Manager, Self Service Ltd


London, United Kingdom




Digital & Ecommerce



Full-time, 20K - 30K

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Job Description

TWIIN is London’s first LA concept store – we are all about bringing everything LA to the UK – fashion, art, lifestyle, wellness – you name it and we’re looking at it - first in our bricks and mortar store in Kings Cross and now online at  Due to our rapid growth we are now looking for someone to join our busy and collaborative team, working across our social and ecommerce channels.

The Specifics: 

This is a really varied role but we are mainly looking for someone who will:

  • Establish the voice of the brand & communicate this across all social & online platforms
  • Work with the team to develop a social strategy and implement it
  • Generate, edit, publish & share daily content on instagram & Facebook, and ensure that all communicated copy across online & social is on brand
  • Engage with social communities to encourage engagement with TWIIN and establish a better reach for the brand.
  • create and curate all imagery to support the social & digital strategy
  • Create & execute all email marketing campaigns
  • Create and implement an influencer outreach strategy for the brand
  • deliver copy for social platforms, the online blog and website and ensure all communicated copy is on brand
  • Research, source and curate all imagery to support social channels and online platform
  • Report on social media channel performance
  • Maintain, edit and upload new editorial and product photography to shopify
  • Manage the store's presence on Trouva
  • Be hands on in the promotion of the brand

The Ideal Candidate

The Essentials:

  • You will definitely need to have commercai experience with major social channels (Facebook, Twitter, Google+, INstagram etc)
  • You'll have some experience in capturing a brand's tone of voice & developing strategies to communicate it
  • You'll have the creative ability to deliver engaging discussions and write compelling, emotional and factually correct copy
  • You will be experienced in creating "instagram specific" photographic content on a budget and happy to work creatively
  • You'll need a good working knowledge of photoshop, shopify, klaviyo and google analytics
  • You'll need to be able to manage stakeholders, including clients, internal teams and third parties
  • You'll need the ability to think on your feet, take responsibility and identify new areas & opportunities to explore
  • You'll need to be fluent in english

The Ideal Candidate will:

  • have 1 - 3 years in a similar role
  • Be really creative
  • Be obsessed with social media and what it can deliver
  • Have a love of luxury and premium brands
  • Be interested in a diverse range of things - from fashion and wellness ot art and sustainability
  • Have strong written and spoken communication skills
  • Be super excited about & interested in the digital landscape
  • Happy to juggle multiple tasks and an ability to prioritise effectively
  • Have a sense of humour (!)
  • A passion for the job and TWIIN's brand vision

Questions from Self Service // TWIIN 1/ tell us about yourself in 140 characters – get creative2/ what excites you about TWIIN 3/We’d love to see some of your creative work – particularly as we are looking for someone to create content – so if you have any links you can share that would be awesome

Language skills

  1. English, Native or bilingual proficiency

About Us

Located right in the heart of London’s West End, within walking distance of Oxford Street, Self Service is one of the UK’s most dynamic sales and distribution agencies with a remit to sell and distribute medium and high–end fashion brands from all around the world to luxury boutiques, multi store independents and department stores throughout the UK, Europe and the Middle East.

At the heart of the business, lies a deep rooted passion for the fashion industry and a commitment to encourage sustained growth and longevity for the brands that we look after. 

In November 2018 we launched our first boutique - TWIIN - Located in the stunning redevelopment of Coal Drops Yard Kings X - TWIIN is a love letter to LA - it's the UK's first LA concept store and our mission is to bring anything that we think is exciting and innovative from LA to the UK - from fashion and beauty to wellness & art....