Digital Learning Content Specialist


Share with a friend

Job Details

Job title

Digital Learning Content Specialist, Gucci


Milano, Italy




Human Resources



Full-time, Salary Unspecified

Share with a friend

Job Description

The Digital Learning Content Specialist will own the project management of the development of internal external digital courses and will build/maintain digital courses inventory and assets.
He/she will support the design of Gucci digital learning contents with a special focus on creativity and innovation

Key Accountabilities

Digital Learning production, monitoring and measurement

  • Lead the plan and project manage of the development of training modules with responsibilities on adherence on quality, timing and costs, including localization of the courses and managing the “go to learner” plan (training development calendar)
  • Rapid Development of high priority digital learning content
  • Identify external vendor of digital learning content and lead / coordinate the external production
  • Monitor and report the impacts on business and on user satisfaction of digital courses
  • Ensure that digital learning courses development standards are adopted and deployed

Digital learning content innovation

  • Lead innovation of digital learning content with a continuous scouting, prototyping and pilot of effective solutions for Product storytelling and Client Service / Experience, with the objective to create and maintain a leading-edge and effective digital learning design
  • Define and maintain a set of digital educational approaches for different learning purposes and key metrics to measure impact and effectiveness
  • Define the profile (personas) of “digital learner” in retail Gucci and the key engagement and communication mechanism
  • Define digital learning content development standards for Gucci Retail
  • Align and Contribute to the creation of the full learning Retail ecosystem


  • 2 / 3 years in innovative Digital Learning content production
  • Previous experience in Digital Learning systems, training departments and knowledge of adult learning techniques
  • Project management and good analytics approach
  • Proven experience of presentation and people development
  • Fluency in English; knowledge of other languages is appreciated.
  • International experience and Strong cultural sensitivity
  • Well spoken, agile approach, can do attitude and high teamwork skills
  • Considerate Thinker: Thinks in a connected way, understanding how own decisions impact others
  • Solution Developer: Generates insights from a wide-range of available internal and external trends around D&I and turns them into effective strategies and programs
  • Connection Builder: Works beyond hierarchy, to build bridges and brings people to work collaboratively. Communicates impactfully and adapts messaging in a way that it inspires others to act.
  • Agile Advocate: A flexible mindset, at ease with changes and new ways of working. Is energized by an environment that operates in ambiguous and volatile conditions
  • Talent Builder, People Enabler: Exceptional at coaching others and helping people across the organisation to realize their potential. Removes barriers and provides freedom to act
  • Accountable Achiever: Makes things happen with and through others and takes accountability for own actions

About Us

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.