Job Details

Job title

Junior People Partner, Farfetch


Los Angeles, United States


Executive / Coordinator


Human Resources



Full-time, Salary Unspecified

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Job Description

About the department:

We're a progressive and innovative global team, comprised of specialists in talent acquisition, learning & development, compensation & benefits, HR Systems & people analytics and Internal Communications. Our work is as exciting as it is varied, as we shape the future for Farfetchers across the globe in creative and inspiring ways.From hiring stars for our fast-growing business, to providing our innovators with the opportunity to learn and develop their talents – we’re busy creating a ‘Happy People Revolution’ and a company that people dream of working for.

About the role:

As we continue to accelerate in growth, we’re looking for a People Advisor to be a trusted partner to the business. You’ll be responsible for creating a world class experience for our employees, at all stages of the employee life cycle, providing timely and credible advice in line with policy, process and procedures. The role will also have an HR functional focus, contributing to, and leading on, local projects, creating a culture where our people thrive.You’ll be a proactive, progressive HR generalist, with solid experience in employee relations and providing first-class advice to the business. You’ll have worked in a fast-paced environment, have excellent relationship building skills, and an innovative and positive approach.

What you’ll do:

  • Be the first point of escalation for the People Admin, escalating to the Senior People Partners if needed.
  • Be the first point of escalation for the customer service and production teams
  • Responsible for managing on-boarding process for new joiners (below manager level) and providing continuous feedback to enhance the employee onboarding experience
  • Partner with the Talent Acquisition team to support attracting and selecting talent e.g. assessment days, joining the interview process
  • Support the immigration process for all applicable employees in your business population and partner with the Senior People partner to facilitate the process from offer stage to onboarding
  • Provide quality and professional advice to employees on general queries and issues, in line with Company policy, process and procedure
  • Responsible for creating and updating policies, templates and toolkits to support People processes
  • Manage employee relations cases e.g. performance, Family-friendly, absence, and partner with/escalate to the Senior People Partner for more complex cases
  • Assist with local processes at employee level as per the People team calendar e.g. annual performance process, salary review etc
  • Keep abreast of employment law and inform/update the wider partnering team, driving a continuous learning culture
  • Monitor employee probation check ins and expiration. Coach line managers to hold/you’ll facilitate, probation meetings as and when necessary, addressing any performance concerns promptly. Escalate to Senior People Partner where necessary
  • Contribute to, and lead on, local People projects and initiatives across various HR and business functions e.g. L&D, Wellness, onboarding
  • Manage the off-boarding experience, providing data-driven insight into leaving trends and suggesting recommendations to retain our top talent

The Ideal Candidate

Who you are:

  • Proven generalist HR experience at advisory level, in a fast-paced, high-growth or progressive environment
  • Experience in HR data systems and processes. Full working knowledge of Workday would be an advantage
  • Excellent knowledge of US employment law and practices
  • Proactive, with an ability to problem solve and understand issues in the context of the bigger picture and business impact
  • Data driven, with an ability to translate analytics into insights and actions
  • Clear, succinct and influential written and verbal communication skills
  • Master of organization with an ability to work to tight deadlines
  • High level of attention to detail
  • Tenacity with a smile
  • You’ll ideally have basic project management experience
  • An ambassador of change, with a dynamic approach to work

About Us

Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers. 

The Farfetch Platform

 We operate a modular end-to-end technology platform purpose-built to connect the luxury fashion ecosystem worldwide. Our vision was to create a single operating system to address the complex demands of consumers and luxury sellers alike. Our platform is built on an API-enabled proprietary technology stack, which provides the foundation for the three main components: applications, services and data. 

The Farfetch Marketplace is the only truly global luxury digital marketplace at scale where lovers of fashion anywhere in the world can shop for an unrivalled range of incredible products from the world’s best brands and boutiques. Inspiration, unique content and services are offered in localized websites in 12 local languages, multilingual customer support and great delivery options including same-day delivery in 18 major global cities and F90 store to door in 90 minutes. 

As of March 31, 2018, over 2,900 different brands were available on our marketplace and shipped to 190 countries around the world.