People Operations Advisor


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Job Details

Job title

People Operations Advisor, Farfetch


Los Angeles, United States


Executive / Coordinator


Human Resources



Full-time, Salary Unspecified

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Job Description

About the department:

We're a progressive and innovative global team, comprised of specialists in talent acquisition, learning & development, compensation & benefits, HR Systems & people analytics and Internal Communications. Our work is as exciting as it is varied, as we shape the future for Farfetchers across the globe in creative and inspiring ways.From hiring stars for our fast-growing business, to providing our innovators with the opportunity to learn and develop their talents – we’re busy creating a ‘Happy People Revolution’ and a company that people dream of working for.

About the role:

As we continue to accelerate in growth, we’re looking for a People Operations Advisor to help us build our North American People Operations function. You’ll be responsible for creating a world class experience for our employees as we start up our local People Operations function. You’ll be a proactive, progressive HR operations professional, with solid experience in HR Operations: payroll, benefits, and the HRIS system. You’ll have worked in a fast-paced environment, have excellent attention to detail, and an innovative and positive approach. You’ll be part of a small, growing team with an opportunity to make a huge impact!

What you’ll do

  •  Execute plans to increase process and system functionality (eg, HRIS, leave of absence, and payroll functionality)
  • Lead benefits open enrollment and oversee all data related to benefits feeds
  •  Research new benefit offers/optimization and create rollout plans
  • Put in place data integrity protocols to ensure systems accuracy and compliance; generate local reporting
  • Partner with global teams on systems and tools implementation
  • Audit systems for accuracy and resolve issues
  • Research and establish toolkits and approaches for People Operations functions like onboarding and offboarding, under oversight of Sr People Operations Partner
  • Collaborate with People Partners to provide expertise in systems, processes, and protocol related to People Operations functions (benefits, leave of absence, compliance)
  • Run payroll and identify opportunities to optimize
  • Oversee local employee files
  •  Complete and file local government reports such as EEOC reporting
  • Analytics: partner with global team and build out local teams to identify trends and make recommendations
  • Respond to employee questions 

The Ideal Candidate

Who you are:

  • You have HR Operations experience at an advisory level, in a fast-paced, high-growth or progressive environment
  • You have experience with payroll, reporting, and benefits administration
  • You have experience in HR data systems and processes. Full working knowledge of Workday would be an advantage
  • You have excellent knowledge of US payroll laws
  • You are proactive, with an ability to problem solve and understand issues in the context of the bigger picture and business impact
  • You are data driven, with an ability to translate analytics into insights and actions
  • You have clear, succinct and influential written and verbal communication skills
  • You are a master of organization with an ability to work to tight deadlines
  • You have high level of attention to detail
  • You are an ambassador of change, with a dynamic approach to work

About Us

Farfetch is the leading global technology platform for the luxury fashion industry. Founded in 2007 by José Neves for the love of fashion, and launched in 2008, Farfetch began as an e-commerce marketplace for luxury boutiques around the world. Today the Farfetch marketplace connects customers in 190 countries with items from more than 48 countries and over 1,000 of the world's best boutiques and brands, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a single platform. Through its business units, which also include Store of The Future, Farfetch Black & White Solutions, Browns, and Stadium Goods, Farfetch continues to invest in innovation and develop key technologies, business solutions, and services for the luxury fashion industry.