Manager, HR Analytics and Operations – Gsc Human Resources

Gap Inc.

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Job Details

Job title

Manager, HR Analytics and Operations – Gsc Human Resources, Gap Inc.


San Francisco, United States




Human Resources



Full-time, Salary Unspecified

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Job Description

Our past is full of iconic moments — but our future is going to spark many more. We're looking for the people who'll help make our next decade just as revolutionary as our first five. If  you're one of the super-talented  who thrive on change, aren't afraid to take risks and love tomake a difference, you're the right fit. Come grow with us. General Summary

The Manager in HR Analytics and Operations within the GSC HR Team will lead and own Reporting and Analytics that support HR strategy and process for the Old Navy HQ population. The Manager will provide Project Management, Process, and Operational support for people initiatives focused on driving operational excellence towards A+ Talent Strategy. This role will also serve as a Shared Service support to the greater Generalist Team.

Key Roles and Responsibilities:

Reporting and Analytics

  • Develop, create, and provide HR reporting and analytic support through, but not limited to:
    • Dashboards
    • Headcount reporting
    • Turnover reporting
    • Culture Survey reporting
    • Rewards reporting
  • Compile, analyze, and synthesize data to communicate key HR metrics used to identify and inform areas of risk/best practices for decision making to key stakeholders within the business
  • Develop simple to complex HR reports using data from multiple HR data sources
  • Go-to expert in pulling and generating people data reporting using the SuccessFactors Workforce Analytics Tool
  • Support the greater HR/Communications Team (such as HR Generalists, Talent Acquisition, Employee Experience, Communications) with ad-hoc projects related to reporting, data requests and analysis for the HQ population
  • Identify workforce status and trends within employee data and can ‘paint the picture’ to what story is being told in a concise and illustrative way
Project Management, Process, and Operational Support
  • Support the project management of HR strategy and process supporting the HQ Talent Team
  • Support the administration of ongoing people processes and tools (i.e. Rewards, Culture Survey, Talent Management, COMPASS, MSS, etc.)
  • Lead and assist with the simplification and documentation of internal HR processes and controls as needed
  • Assist and support in the development of training and communication to support new programs or best practices
  • Assist and support in the creation of tools + templates in service to broad and consistent HQ Talent needs


About Us

Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands — Gap, Banana Republic, Old Navy, Athleta and Intermix.

Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.