Job Details

Job title

IT Support Manager (W/M/D), Louis Vuitton Germany


Munich, Germany




Information Technology



Full-time, Salary Unspecified

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Job Description


  • Coordination of EMEA Zone projects and initiatives: implementation of new applications (testing/ pilot/roll out), store projects and IS & T project
  • Monitoring daily activities of head office and stores on applications, including fiscal/ detax/ payment area
  • Ensuring that LV Europe/ central IS & T standards are successfully applied and followed
  • Providing Support & Operation in order to leverage synergies between sites to optimize deployment, support, allowing budget optimization
  • Participation in local on-site support operations as needed
  • Being a capable (“advanced user” on main business applications) link between Central application support organization and users
  • Following up all application issues identified by users
  • Monitoring expenses and proposing actions according to IS budget
  • Managing contracts and relationships with external suppliers
  • Coordinating cooperation with external suppliers

The Ideal Candidate


  • Relevant experience and qualification in the area of IS &T
  • Ability to work in a fast- paced demanding environment
  • Good Notion of Network & Telecom: WAN MPLS, LAN/WLAN/IPT Cisco, Windows client, Smartphones and Tablets
  • Analytical and problem solving skills
  • Focused on objectives, user satisfaction and mid-long term results
  • Leadership and autonomy with good reporting skills
  • Advanced MS- Office skills
  • Good knowledge of the German, English and French language would be an advantage

About Us

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.