Quality Assurance Manager


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Job Details

Job title

Quality Assurance Manager, Burberry


Scandicci, Italy




Logistics & Supply Chain



Full-time, Salary Unspecified

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Job Description

Reporting to the VP Supply Operations Italy and constantly aligned with BBY Corporate Quality function, the QA Manager coordinates all activities required to direct and control manufacturing quality within the development and production site. In particular, being initially focused on the finished product, he/she reviews final product quality requirements by implementing clear processes/controls within the internal manufacturing inspection facility. Once implemented and tested on final products, this kind of approach/culture must be then extended to manufacturing processes and raw materials.


·Internal quality management: problem solving and corrective actions.

·Coordinates an internal team dedicated to suppliers of raw materials to check and control specific quality requirements.

· Ensures that manufacturing processes comply with standards at brand, national and international level.

·Supervises QC technicians and works with operating staff to respect procedures, standards and systems and to implement a continuous improvement system.

·Acts as a catalyst for change and improvement in quality performance.

·Define and implement the quality system covering the whole production process to improve product quality through processes.

·Act in coordination with industrialization for the consistent implementation of improvement product features.

·Records, analyzes and distributes statistical information on quality (products, processes and raw materials).

· Implements and coordinates “Project 2020” on quality topics.

· Assists on quality complains and implement an action plan to constantly reduce them starving to reach zero complains from the Market.

·Following the QA strategy/procedures/standards of the group, establishes Key Performance Indicators (KPI) for the Quality Assurance and QC team in line with the overall Supply Chain KPI’s.

The Ideal Candidate

Preferred qualification:  Engineering Degree in Materials and/or Chemicals.      

Quality management experience in a leather goods luxury business

Leather goods manufacturing experience.

Fluent in English.

Attention to detail.

Self-starting and able to manage a team and prioritize and focus the team workload.

Able to be pragmatic, commercial and realistic whilst not compromising standards.

Language skills

  1. English, Full professional proficiency
  2. Italian, Full professional proficiency

About Us

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.