Quality Control Associate

TheRealReal

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Job Details

Job title

Quality Control Associate, TheRealReal

Location

Brisbane, United States

Level

Executive / Coordinator

Function

Merchandising & Allocation

Posted

Contract

Full-time, Salary Unspecified

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Job Description

The Quality Control Associate is responsible for inspecting, recording and updating product attributes that have been processed by Copywriters. Proficient and passionate, our associate will report weekly findings and most crucially act as hands-on support to the Copywriting team. 

DUTIES & RESPONSIBILITIES

  • Conduct QC of 100 units daily
  • Collaborates on training strategies based on QC findings, supports in conducting
    trainings
  • Ensure quality copy, accurate measurements, condition, size and fabrication of
    processed units
  • Provide in the moment coaching to copywriters in reference to Qc’d product
  • Uphold and maintain company brand standards
  • Conduct and support quality control initiatives for copywriting team
  • Notify management of any identified QC trends and propose training opportunities
  • Develop positive culture of learning and improvement

REQUIREMENTS

  • Proven track record of copywriting success through corrections, QC metrics and return
    rate metrics
  • Comprehensive understanding and knowledge of all copywriting categories
  • Works well independently and takes initiative
  • Excellent time management skills
  • Ability to prioritize daily tasks and deadlines
  • Proven ability to work quickly and effectively with very strong attention to detail
  • Excellent verbal and written communication skills as well as excellent interpersonal skills
  • Proficient with google sheets/excel

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

#LI-JD

About Us

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. 

Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, flexible work hours and Friday bagels!