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Director, Store Construction – West

Gap Inc.

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Job Details

Job title

Director, Store Construction – West, Gap Inc.

Location

San Francisco, United States

Level

Other

Function

Operations

Posted

Contract

Full-time, Salary Unspecified

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Job Description

Our past is full of iconic moments — but our future is going to spark many more. We're looking for the people who'll help make our next decade just as revolutionary as our first five. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, you're the right fit. Come grow with us.

OVERVIEW

This position is responsible for leading a team through the store development lifecycle to deliver a multi brand portfolio, of store construction projects. In service to field and division brand customers, the Director acts as primary point of contact for all construction needs. Leads the team in providing exceptional customer service, while delivering the highest quality construction, at the lowest possible cost. Ensures stores are constructed in accordance and compliance with all federal, state and local regulations. Recommends and maintains a network of highly effective and competitive general contractors, architectural and mechanical service providers to meet our ever-changing business needs. Responsible for effectively managing and deploying all resources for new and remodeled projects, to ensure maximum productivity is achieved.

Prefer San Francisco based candidates but open to other locations.

COMPETENCIES

  • Customer Impact

  • Accountability         

  • Strategic Orientation               

  • Collaboration & Influence

  • Talent Builder

ORGANIZATIONAL LEADERSHIP

  • Accountable for managing & developing the construction team, including hiring, retention and compensation decisions, performance management, capability/skills development, career development, and succession planning.

  • Partners effectively with cross functional teams (Real Estate, Procurement, Maintenance, PMO, Finance, Architecture & Engineering, Creative Services, Operations, Global Store Technology, Loss Prevention) to achieve the common goal of delivering new and remodel projects meeting customer and shareholder expectations.

  • Partner with Brand Leadership and demonstrate an understanding of brand strategies, priorities and terminology.

  • Provides strategic leadership and general direction to department, managers and staff. Serves as a role model that coaches and mentors direct reports. Supporting for business dedication and cross-functional teamwork efforts.

  • Leads and inspires functional team to be: product obsessed, customer-focused, innovative, fast-moving and team-oriented.

KEY RESPONSIBILITIES

Technical Competencies

  • Primary liaison for brand support and oversee implementation of its’ construction needs including contract bidding and award processes. Ensures bidding processes are viewed as fair, ethical and without bias.

  • Supports business partners in creation of annual, new/remodel plans and budgets.  Provides feedback and insight for use in the development of construction cost estimating types and models. Supports preparation of annual construction budgets, key project initiatives, strategic roll-outs and project specific costs for brand’s needs.

  • Responsible for tracking and measuring against annual construction budgets, at individual project, portfolio, and project initiative levels.  Identifies and tracks cost drivers affecting bid and final cost variances from proforma.

  • Manages project delivery process, ensuring sites are turned-over to field in a quality and timely manner and manages expectations with key stakeholders. 

Customer Service

  • Maintain effective, collaborative relationships, with network of competent service orientated vendors. Manage vendor relationships, providing regular formal and informal performance feedback.

  • Interact internally/externally with Senior Leadership, may require negotiation of difficult matters (vendor claims / dispute resolution, budget variance meetings, landlord disputes, etc).

  • Establishes and maintains Service Level Agreements and supporting metrics to ensure customer needs are accurately addressed.

Visions/Strategy

  • Recommend short and long term strategies to achieve business objectives and company goals, ensuring congruence with overall department. 

  • Responsible for developing and actively managing brand’s new and remodel communication strategy, including vision, mission and values statements, annual business strategies, goals and objectives.

KEY EXPERIENCES

Required skills & abilities:

  • Proven ability to lead and develop people

  • Ability to adapt quickly in a fast-paced environment

  • Excellent time management and ability to prioritize with attention to detail

  • Strong quantitative analysis, critical thinking skills and problem solving skills

  • Excellent influencing skills and ability to develop and maintain good relationships

  • Ability to manage diverse company initiatives and complex business issues

  • Proven ability to be resourceful in rapid changing environment

Minimum educational level:

  • College degree and/or demonstrated/equivalent work experience

  • Advanced degree preferred

Minimum experience:

  • 10-12 years general management experience

  • Managed a retail construction team with 5 or more direct reports.

  • Managed a team with 50 or more projects annually

  • Prior experience with complex/high profile retail construction projects

  • In-depth construction management knowledge

  • Ability to travel w/in North America (30%)

  • Experience in change management

KEY BENEFITS:

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Employees receive medical, dental, vision and life insurance.*
  • Employees can apply for tuition reimbursement.*
  • Family care programs.
  • Commuter benefits.
  • Pet Discount Program.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.

The Ideal Candidate

Required skills & abilities:
  • Proven ability to lead and develop people
  • Ability to adapt quickly in a fast-paced environment
  • Excellent time management and ability to prioritize with attention to detail
  • Strong quantitative analysis, critical thinking skills and problem solving skills
  • Excellent influencing skills and ability to develop and maintain good relationships
  • Ability to manage diverse company initiatives and complex business issues
  • Proven ability to be resourceful in rapid changing environment
  Minimum educational level:
  • College degree and/or demonstrated/equivalent work experience 
  • Advanced degree preferred
  Minimum experience:
  • 10-12 years general management experience
  • Managed a retail construction team with 5 or more direct reports.
  • Managed a team with 50 or more projects annually
  • Prior experience with complex/high profile retail construction projects
  • In-depth construction management knowledge
  • Ability to travel w/in North America (30%)
  • Experience in change management

About Us

Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands — Gap, Banana Republic, Old Navy, Athleta and Intermix.

Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.