Product Manager (Merchant Platform) (M/F/D)


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Job Details

Job title

Product Manager (Merchant Platform) (M/F/D), Zalando


Berlin, Germany




Production & Technical



Full-time, Salary Unspecified

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Job Description


Merchant Operations is building the gateway for Merchants and Brands who participate in the Zalando Marketplace (also known as the Zalando Partner Program). We connect fashion merchants with Zalando customers for a richer, more localized, online shopping experience. We bring together technologies, services, and features to make Zalando the premier Fashion Platform for partners.

Our mission is to bring together merchants and customers closer together, offering even greater personalization, localization and faster delivery service for our customers across all marketplaces while providing a fully automated, self service, simplified onboarding and selling experience for both long-tail and top-selling brands.

Come join our Product management team us as we begin the journey to build the largest fashion marketplace in Europe!


Change the lives of your users:  In close collaboration with Engineering and UX you will drive the development and deployment of the Merchant Center platform. You will develop innovative ideas to increase efficiency while striving for a great user experience.

Taking ownership: You will have an impact on the product vision and own the roadmap for Merchant operations functional area.  You will manage the backlog and create requirements for an agile engineering team.

Stakeholder management: You will create close relationships with business stakeholders and Management in order to align on business priorities. You will actively communicate around your progresses and ensure smooth product roll-out.


Expertise. You have previous professional expertise in product discovery and agile product management. You have a strong business sense and a passion for solving problems that improve processes and drive innovation.

Master of multiple domains. Can you bridge the gap between business and technology? Can you understand complex business processes, information systems and have a deep understanding of software development life cycle? Great! Do you have a track record of developing successful products ? Can you also do user research and product discovery to get to the right user stories that really give our users what they need (and not just what they want)?

Analytical Communicator. Are you a great communicator? Can you really get to the bottom of what users need? Can you ensure that all relevant stakeholders are aware of the product’s progress? Great! But do you also bring the analytical skills and rigor to analyze large sets of data to evaluate opportunities and autonomously make well-founded product decisions?

Effective networker. We believe in autonomous teams that can own and drive topics without much central steering. We rely on people with agile mindset and talking to each other to identify interdependencies, sources of mutual value, but also potential conflicts. How fast can you build your personal network to add value to right discussions and make sure that you leverage synergies and see opportunities? Will people come to you as a thought partner and natural collaboration partner?

Continuous learner. You define your own KPIs to in order to measure your impact and success of the product. But do you have the passion and drive to keep on top of all of the product innovations out there and to keep refining your toolset and to mentor your colleagues? Will you be able to work on very different products as your career progresses? The ecommerce industry is changing fast and so is Zalando. Will you keep up?


Culture. A workplace where trust, empowerment and feedback are valued; 100+ internal technical and fun guilds; tech talks; product demos; coder dojos; parties & events; ping-pong, video games and movie nights.

Perks. Competitive salary; great shopping discount on a wide range of products on; discounts from external partners; public transport discounts; relocation assistance for internationals; flexible working times; hardware of your choice; additional holidays & volunteering time off; diverse sports and health offerings; free beverages & fruits.

Development. Your individual development goals;  mentoring program; extensive onboarding; diverse career opportunities; personal branding support; possibility to attend and speak at conferences

Peers. Self-organized, autonomous teams and international, accomplished experts to interact with & learn from.


Interested? Then please send us your application. Or if you have any other questions, please do not hesitate to contact Iulia Crai at

About Us

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.