Valuation Manager, Fine Watches & Jewelry

TheRealReal

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Job Details

Job title

Valuation Manager, Fine Watches & Jewelry, TheRealReal

Location

New York, United States

Level

Manager

Function

Professional Services

Posted

Contract

Full-time, Salary Unspecified

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Job Description

This position is based in New York, NY and will report to the Associate Director, Valuations Team.

DUTIES & RESPONSIBILITIES

  • Facilitate Luxury Consignment Office appointments, working with clients to provide a relaxed non-contentious experience that educates them on the value of their jewelry and watches in our marketplace
  • Maintain strong understanding of pricing trends and the sell thru velocity of their respective category in our marketplace by working with Pricing and Authentication team
  • Communicate pricing and authentication methodologies in live appointment setting
  • Accountable for the sell thru and velocity of all product brought in through the Luxury Consignment Office
  • Accountable for the conversion rate of appointments to consignments
  • Accountable for all other requests as necessary to support the Luxury Consignment Office as determined by Associate Director, Valuations Team

REQUIREMENTS

  • Bachelor's degree from accredited college or university
  • 2-5 years experience working in the luxury space in a customer facing role.
  • Sales experience encouraged
  • Graduate Gemologist certification from the Gemological Institute of America required
  • Passion for delivering a luxury experience each and every day
  • Gemological identification experience along with pricing expertise
  • Knowledge of watch industry pricing and authenticity
  • Polished, professional presentation skills
  • Ability to handle multiple complex, time sensitive situations while remaining calm, cool and collected
  • Effective communicator (both verbal and written)
  • Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet external and internal deadlines as required
  • Ability to foresee potential obstacles well in advance of campaign launch dates and to problem solve in order to ensure proper execution of Valuation office processes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

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About Us

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. 

Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, flexible work hours and Friday bagels!