Team Manager - Heathrow Terminal 5

Louis Vuitton

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Job Details

Job title

Team Manager - Heathrow Terminal 5, Louis Vuitton


Greater London / Hounslow, United Kingdom




Retail Management



Full-time, Salary Unspecified

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Job Description

A unique opportunity has arisen within Louis Vuitton for a high calibre and client focused retail Team Manager to be based in our Terminal 5 Heathrow store.

The core function of this role will be the day to day running of our high profile airport store, ensuring that your team delivers a world class client experience to all our visitors. As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross-selling, thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring the Louis Vuitton standards are maintained at all times.

As a leader within our business you will take ownership to lead and coach your team, maximizing business performance through people, ensuring that they have exceptional brand and product awareness while also ensuring that they deliver the highest level of client experience.

You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. Additionally you will be responsible for providing the Country Retail Manager with data and industry expertise in relation to customer needs and therefore be responsible for developing and implementing strategies to maximize product performance by leveraging visual merchandising, clienteling training and team animations.

The Ideal Candidate

To be successful in this role, you will ideally be at the Floor, Department, or Assistant Store Manager level or equivalent and must be commercially minded with a thorough understanding of the luxury market gained within a multi-national organisation. With extensive people management skills gained within a high profile luxury retail brand, you will need world class customer services skills and continuously strive to exceed our customers’ expectations.

Expected Attitudes & Skills: 

  • Curiosity
  • Empathy
  • Agility 
  • Commercial Mindset

Luxury Fundamentals:

  • Passion for the Brand
  • Management skills
  • Leadership
  • Responsibility & Ownership
  • Interpersonal skills
  • Professional attitude

About Us

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.