Job Details

Job title

Retail Manager, Max-Bone

Location

Los Angeles, United States

Level

Manager

Function

Retail Management

Posted

Contract

Full-time, Salary Unspecified

Share with a friend

Job Description

RESPONSIBILITIES 

× 

Creates a welcoming environment by greeting and approaching customers.

× 

Exceeds customer expectations by providing assistance with a positive attitude.

× 

Recommends merchandise based on product knowledge and customer preferences.

× 

Demonstrates timely follow-up and follow-through on customer requests and commitments.

× 

Actively creates a welcoming environment through teamwork and collaboration.

× 

Develop long term customer relationships and the maintenance of a client file.

× 

Demonstrate flexibility and ability to adapt to the changing needs of the business.

× 

Process and replenish merchandise and monitor floor stock.

× 

Actively manages all inventory for all sales channels- online and wholesale partners. 

× 

Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit.

× 

Reconcile daily sales and prepare deposits and end of day reports for management.

× 

Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom.

× 

Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display.

× 

Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. 

× 

Responsible for opening and/or closing the store and ensuring that proper store procedures and policies are followed.

× 

Responsible for the creation of and management of annual supply, department and project budget.

× 

Work in partnership with the NYC Store Manager to create plans to achieve sales targets.

× 

Plan and manage in store events.× Assist with any product requests from press.related to sales, profitability, and operational excellence in Max-Bone NYC.

×    

Build the Max-Bone brand through exceptional sales and service. 

×    

Represent the Max-Bone band and lifestyle in all aspects.

×    

Partner with leadership to review and interpret financial and operational reports; create strategies to optimize sales.

×    

Build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal business trade. 

×    

Network and create positive relationships in the community resulting in business generation, awareness of the Max-Bone.

×    

Development of business driving initiatives that build a repeat business or that attracts new clients in all locations. 

×    

As the business grows network, recruit, hire, train and motivate qualified sales teams that effectively represent and communicate the Max-Bone brand to our clients. 

×    

Develop a talent pool to achieve succession-planning goals. 

×    

Ensure visual merchandising directives are implemented efficiently per direction and visual standards maintained.

×    

Analyze and react to business trends: assortment, communicating sell-through, stock levels, increasing sales. ×    Supervise and create operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory. 

×    

Oversee loss prevention policies and procedure to be 100% compliant. 

The Ideal Candidate

×    

Excellent verbal and written communication skills. 

×    

Strong work ethic; ability to problem solve.

×    

Startup mentality: scrappy, creative, constantly iterating to be best-in-class to discerning shoppers.

×    

Passion for retail and excellent customer experience. 

×    

Inquisitive attitude, paired with endless curiosity—if you don't know how to do something, you'll figure it out.

Language skills

  1. English, Native or bilingual proficiency

About Us

Please visit www.maxbone.com for more company information.