Job Details

Job title

Personal Stylist, TheRealReal

Location

Los Angeles, United States

Level

Manager

Function

Retail Management

Posted

Contract

Full-time, Salary Unspecified

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Job Description

This position is based in Los Angeles, CA and will report to the Senior Stylist Manager.

DUTIES & RESPONSIBILITIES

  • Consult with clients and prospects regarding fashion trends and their individual needs
  • Optimize the customer experience through personalized, premium, high-touch service
  • Establish strong personal relationships with clients to encourage customer loyalty and increase revenue
  • Respond to customer queries and needs effectively & efficiently, acting with urgency to deliver results
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed customer expectations
  • Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products

REQUIREMENTS

  • Bachelor’s degree preferred
  • Experience as a Personal Stylist, fashion concierge or retail associate in fashion and luxury goods retail with an established clientele required
  • 2+ years of luxury fashion sales experience preferably in a similar role or customer service setting
  • Able to work evenings, weekends and holidays as needed




About Us

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. 

Employees at The RealReal are dedicated, collaborative and innovative, and we’re looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, flexible work hours and Friday bagels!