Saturday / Evening Stylest

Charlie Brear

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Job Details

Job title

Saturday / Evening Stylest, Charlie Brear

Location

London, United Kingdom

Level

Assistant / Entry Level

Function

Sales

Posted

Contract

Part-time, < 20K

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Job Description

JOB DESCRIPTION

We are looking to recruit a Retail Saturday stylest to join our small, close-knit team at this very exciting time, in our Queens Park based showroom. This role is 1-2 days a week, weekend and one evening hours, experience dependent. 

You will work with our Retail Co-ordinator to support the day to day running of the showroom, as well as being an ambassador for the brand and offering a high level of customer service to all clients.

The role will include:

- Welcoming and looking after Brides and their guests.

- Assisting the retail team by ensuring visual merchandising, replenishment of stock and general showroom standards are perfectly maintaining inline with company guidelines at all times.

- Booking in clients via our online system.

- Emailing and contact clients by phone in a professional manner.- Taking one-to-one appointments with brides and offering flawless customer service from first booking to wedding day and beyond.

- Ensuring brand customer service standards are always met including bookings, follow up, etc to guarantee the best customer experience possible.

- The role will also incorporate duties involved in the general day-to-day running of a luxury retail showroom, including housekeeping etc.

This is a challenging and varied position, but will give the right candidate the opportunity to play a pivotal role in the retail growth and development of an innovative and inspirational brand.

The Ideal Candidate

The Ideal Candidate

- The ideal candidate will be keen to work in the luxury market.

- Given our clientele and product, our staff must be impeccably presented and able to deliver a friendly and mature level of customer service.

- Due to the nature of our appointments, which involve helping female clients to undress, we regret this role is only suitable for female applicants.

- As we are a small company, a positive, can-do attitude, good organisational skills and the ability to work well as part of a team and support other departments is key.

Questions from Charlie Brear

  1. Why would you like to work with Charlie Brear?
  2. Why are you interested in Bridal?
  3. What is the key to giving great customer service?

About Us

Charlie Brear is an independent, high-end luxury brand specializing in designing and producing directional bridal and eveningwear collections for the style aware customer.