Expert Client Advisor - Women's Ready to Wear and Shoes

Louis Vuitton

Share with a friend

Job Details

Job title

Expert Client Advisor - Women's Ready to Wear and Shoes, Louis Vuitton

Location

London, United Kingdom

Level

Executive / Coordinator

Function

Sales

Posted

Contract

Full-time, Salary Unspecified

Share with a friend

Job Description

Louis Vuitton is seeking Product Experts in Women's Ready to Wear for various stores in our London network who can share their passion and knowledge with our clients and team.

As an Expert Client Advisor, you will be passionate about the Brand, the category you are an Expert in, and the DNA of Louis Vuitton. You will have a high level of story-telling and excellent communication skills and be a sales leader in your area of expertise, consistently remaining the Top Seller in your category. Candidates must have experience cultivating trusting relationships with clients and demonstrate impeccable product knowledge in their chosen field and maintain a highly analytical and commercial ability (be able to analyse a business, draw conclusions from data, etc)

The Ideal Candidate

Profile Product Expertise
  • You will possess and maintain a strong, in-depth, and highly technical expertise of your product category which you will use to drive the category forward
  • You will be the “go to” person in store for any technical questions from clients, and for selling and clieteling techniques to do with your chosen category, providing expertise and comprehensive advice on your product category (whether style related or technical), supporting team members when they have Clients requiring more detailed information
  • You will use your product expertise to inspire clients and the team, and promote commercial strategies
Driving the Women's Ready to Wear Business In Store
  • In store, you will have the ability to analyse and drive your product category forward, all the while being aware of your targets and KPI’s each month
  • Be a partner to the Manager in charge of your category; provide the Head Office with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…)
  • By putting in place action plans, you will pro-actively drive the business and maximize product performance, leveraging visual merchandising, clienteling, training, and team animation
Product Training & New Launches
  • You will use your product expertise to communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, trainings, 1:1 coaching).
  • You will observe the team during the selling ceremony and partner with them to introduce your product category and spot high potential clients.
  • By analyzing product performance, you will meet 1:1 with Client Advisors to coach and develop bespoke action plans relating to your category, and provide feedback on individual performance to Managers.
Client Development
  • You will develop and implement clienteling strategies for the Women's Ready to Wear category. You will spend time spotting future high potential clients on the floor, developing event ideas focusing on your category, reviewing client lists (sleepers, etc) and growing the client base for your specific metier.
  • Lead by example in the management of your own portfolio of Clients, demonstrating best in class clienteling actions
Additional information

Louis Vuitton is one the world’s leading luxury brand for career progression and development. Together with our stunning designs and forward thinking development progression this is where you will grow your retail career to heights you never imagined.

As an Expert Client Advisor, you will be well positioned to move into a career in merchandising, training, VIP client relations, or retail management.

About Us

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.