Job Details

Job title

Sales Lead, House of Hackney

Location

New York, United States

Level

Assistant / Entry Level

Function

Sales

Posted

Contract

Full-time, Salary Unspecified

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Job Description

THE ROLE

As a Sales Lead at House of Hackney you will play a key part in the running of our Flagship showroom. You will display excellent communication skills, enthusiasm and passion in assisting our customers daily.

KEY RESPONSIBILITIES

  • Maximize company sales growth and profitability by providing outstanding customer service
  • Meet Monthly and Weekly sales and productivity goals
  • Maintain strong relationships with existing customers, as well as prospecting new customers
  • Use a strong knowledge of House of Hackney products and services to deliver exceptional customer services and sales
  • Provide and model excellent service by exhibiting a positive attitude and enthusiasm in all forms of communication
  • Actively contribute and participate in store meetings and training sessions
  • Follow operational processes to ensure accurate stock and sales administration
  • Clear and regular communication with management and London head office on progress against company business goals and KPIs

The Ideal Candidate

THE IDEAL CANDIDATE

  • Passionate about House of Hackney, Interiors, design and art
  • Exceptional people skills
  • You have a proven successful 2 years’ experience in selling interiors sales, and/or luxury retail
  • You are sales and goals targeted and work well within a team to help deliver exceptional results
  • You are customer-first focused - ensuring the clients receives a great on-brand experience before, during and after-sales
  • Excellent communication and interpersonal skills
  • Exceptional time management and organizational skills
  • Highly motivated self-starter
  • Must be flexible with schedule to meet the needs of the team and overall business. Weekend availability is essential

About Us

After a decade of bland minimalism the brand captured the zeitgeist with its collections of British-made collection of prints and products that are steeped in tradition but are bold and subversive for a truly modern statement.

Today, House of Hackney has evolved into a successful British-made brand incorporating interiors, fashion and lifestyle divisions. House of Hackney has achieved cult status amongst its loyal customer-base of tastemakers, celebrities and interior designers and has become the British brand to go to for its iconic printed collections.

With an aesthetic influenced by English heritage, albeit with a thoroughly modern interpretation, it was paramount to the founder’s vision that British-made materials and manufacturing would be used, keeping production close to home and supporting small traditional industries and creating local employment.

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“This House is a safe space to let your creativity run wild as we work collaboratively to shape the future of the brand. This House is filled with characters, each bringing their own sought-after skills and a unique sense of magic. This House feels like home.”

Thomas, Global Communications Manager 

“As part of the production team, I have incredible opportunities to work closely with our beautiful product at every stage of its journey while simultaneously supporting small-scale, UK-based suppliers who are true experts in their craft. I feel motivated by the eco-conscious approach taken not only to our production processes and products, but also within our office and beyond. It feels very special to work in a creative environment alongside a team who are passionate and supportive of both the brand and each other.”

Astrid, Production Coordinator 

“House of Hackney has given me exciting opportunities, both professionally and personally. As a representative of our Global Sales team, I’ve travelled to many countries around the world, showing previews of our collections to interiors designers and valued Trade clients. Back at our London studio, the team feels like a family that shares a passion for this beautiful brand and its eco-conscious values. We are encouraged to grow, learn, flourish, do good and take a balanced approach to work and our lives outside it.”

Lorna, Junior Sales Lead