Job Details

Job title

Wholesale Manager, Isa Arfen


London, United Kingdom







Full-time, Salary Unspecified

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Job Description

We need an experienced, knowledgeable and enthusiastic Wholesale Manager to join our small but growing team at our West London studio.

We are looking for someone with at least 2 years experience in a buying team of a larger fashion label, where you will have learned professional sales strategy and techniques, customer relations, and sales analysis.

As Wholesale Manager you will manage all our buyer relationships, manage our seasonal sales showroom in Paris, and work towards exciting sales growth targets for Isa Arfen.

 If you would like to be considered for the post, please check through the job description to make sure its the right job for you. Then email us a copy of your CV with an accompanying supporting statement explaining how you have the right background and approach for the job.

Specific duties:

  • Manage of wholesale sales for the company
  • Ensure the professional smooth running operations of the department
  • Plan and manage the wholesale sales critical path for 3 existing seasons
  • Liaise with Director, inhouse team and external advisors to achieve sales goals
  • Manage relations with new and existing buyers throughout the season (ask for feedback, sellthrough reports, offer assistance on current orders or re-orders…)
  • Manage the sales showroom in Paris and London each season (includes managing appointments, liaising with buyers, briefing and motivating Isa Arfen team)
  • Ensure that all necessary materials for each sales season are ready in a timely manner (Zedonk ipad app, linesheets…)
  • Immediately on return from Paris showroom, present report on sales activities and early showroom feedback to inform the Director
  • Take and process orders, negotiate payment terms, issue sales invoices and keep track of payments – following consultation with the Director on any changes
  • Maintain all orders on Zedonk software
  • During each season undertake sales analysis (sell-throughs, best sellers etc) to inform ongoing development of the brand and product lines
  • Act quickly on sell thru information to wherever possible place reorders on best-selling styles
  • Communicate with key stores regularly to discuss sustaining growth of brand and ensuring the brand is represented in the correct way at all times
  • Undertake ongoing market research and develop season reports to target new stores (research to include competitors, adjacencies and market placement of the brand)
  • Manage Store Visits, Staff Training, and In Store Events and Promotions with Director
  • Ensure our customer database is always up to dateLiaise with the Production Manager to initiate production
  • Liaise with Logistics team to schedule deliveries
  • Liaise with PR team to supply the clients with relevant press or necessary documentation
  • Attend team meetings and share best practice with colleagues

The Ideal Candidate

  • Enthusiastic about Isa Arfen brand and product
  • Enthusiastic about selling, with excellent sales and negotiation skills
  • Knowledge about the high end luxury and upper contemporary fashion market and product
  • Full knowledge of fashion seasonal calendar and deadlines
  • At least two years experience in a similar role in wholesale role
  • A degree qualification in a relevant subject
  • Proven experience of selling to wholesale accounts
  • Excellent communication skills – written and verbal
  • Good IT knowledge using Office software and Zedonk specialist software
  • The ability to work in a small, hands-on team
  • Strong sense of initiative
  • Very good project management and organisation skills
  • Very numerate and ability to monitor budgets
  • Ability to work calmly under pressure
  • Excellent research, analysis and report writing skills
  • Dedicated and hard working
  • Additional language skills would be an advantage
  • Honest

About Us

Isa Arfen was launched in 2012 by Serafina Sama, a London-based, Italian-born Central Saint Martins graduate and former Chloe design assistant.  

Striving to curate a wardrobe of desirable yet relatable pieces that all women can delve into and with an emphasis on eclectic fabrications and a playful approach to proportions, Isa Arfen’s collections exude a sense of effortless glamour, a heavy dose of femininity and touches of eccentricity while maintaining a spontaneous, relaxed attitude. 

“To me fashion is about desire, beauty and fun. It’s not about dressing up in a costume. Isa Arfen is about a real woman dressing for her real life and really enjoying it.”