Marc J. Metrick heads Saks Fifth Avenue as its President, repositioning the luxury department store with a $250 million redevelopment of its Saks Fifth Avenue Manhattan flagship location, the “New Luxury” strategy of elevating the customer experience, and investments in its image through events and collaborations with the likes of Off-White and Versace.
Metrick studied Business Administration and Management at Boston University, and joined Saks’s executive training programme in 1995 before spending over 15 years in senior leadership roles at Saks and eventually becoming its chief strategy officer. In April 2012, he joined Hudson’s Bay Company as its chief marketing officer and executive vice president, overseeing marketing and digital commerce for Hudson’s Bay and Lord & Taylor. In November 2013, Metrick was appointed chief administrative officer of Hudson’s Bay Company, playing a key role in the company’s $2.9 billion acquisition of Saks in 2013. Two years later in 2015, he was promoted to the president of Saks Fifth Avenue, replacing Marigay McKee .
Forming part of Hudson's Bay Company’s brand portfolio, Saks has a presence in 43 cities with 39 stores. Struggling against growing e-commerce giants such as Amazon, Hudson’s Bay Company took to shutting its underperforming Manhattan women’s store just two years after opening, only keeping its New York City men’s stores alongside its flagship active. Metrick introduced collaborations and partnerships with Off-White, Versace and influencers including Gigi Hadid . Under Metrick’s leadership Saks continues its ninth consecutive quarter of comparable sales growth.
Metrick also sits on the executive committee of the US National Retail Federation.
