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Luxury Jeweller Bulgari Comes Under Fire in China

The jeweller apologised for listing Taiwan as a separate country on its official Weibo account saying the mistake was due to a management error.
Bulgari store in Paris, France.
Bulgari store in Paris, France. (Shutterstock)

High-end jeweller Bulgari has apologised after allegedly listing Taiwan as independent from China on an overseas website, sparking a furious response on Chinese social media.

The company and its Chinese celebrity ambassadors became trending topics on China’s Twitter-like Weibo platform after users spotted the country drop down menu on Bulgari’s website.

The controversy prompted state media outlet Global Times to post on social media that: “Taiwan is an inalienable part of China’s territory and cannot be listed as a country”.

Bulgari, which is owned by luxury conglomerate LVMH, apologised on its official Weibo account, saying the mistake was due to a management error and that it “respects China’s sovereignty and territorial integrity”.

It’s not the first foreign brand to face the wrath of Chinese social media users aggrieved about a perceived territorial slight. In 2019, luxury brands including Versace, Givenchy and Coach were heavily criticised in China when it came to light that they had, on websites and merchandise, indicated Taiwan, Hong Kong and Macau were countries.

Reporting by Casey Hall, editing by Ed Osmond

Learn more:

Bulgari CEO: ‘Less But Better’ Driving Luxury Growth

The LVMH brand is recording ‘more than double digit’ growth, generated by ‘natural upselling requested by clients,’ said chief executive Jean-Christophe Babin in an exclusive interview with BoF.

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