default-output-block.skip-main
BoF Logo

The Business of Fashion

Agenda-setting intelligence, analysis and advice for the global fashion community.

Max Mara Called Out on China’s Consumer Rights Day

A Max Mara store. Max Mara.
A Max Mara store. Max Mara.

China’s 315 Gala, an annual TV programme aired on national broadcaster CCTV on March 15 each year to mark World Consumer Rights Day, called out Max Mara alongside other brands.

The Italian brand’s alleged misdeed was utilising facial recognition cameras in store to collect consumer data without consent, a violation of Chinese regulations that require consent for facial recognition data collection.

Max Mara’s store in Shanghai’s famed luxury mall, Plaza 66, was accused by state-owned broadcaster CCTV of using facial recognition cameras to track consumer behaviour, but that camera has since been removed.

An official statement from the brand said the in-store camera in question was used only for collecting statistics about store foot fall, and all images taken in the store were automatically deleted each day.

In This Article
Topics
Organisations

© 2023 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions

More from China
Go inside the opaque giant that accounts for one-third of global luxury sales.

In the key China market, sports stars are an increasingly popular choice for luxury brands aiming to broaden their appeal while limiting their exposure to scandal-prone entertainers.



At the latest edition of China’s top fashion week, brands adapted their designs for a more value-minded shopper as retail buyers prepared for a softer local market.



view more

Subscribe to the BoF Daily Digest

The essential daily round-up of fashion news, analysis, and breaking news alerts.

The Business of Fashion

Agenda-setting intelligence, analysis and advice for the global fashion community.
CONNECT WITH US ON
Voices 2023
© 2023 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions, Privacy Policy, Cookie Policy and Accessibility Statement.
Voices 2023