The luxury house’s South Korean arm issued an apology on August 8 after hackers breached its database, The Korea Herald reports.

Though data including names, birth dates, phone numbers and shopping activities were breached, information relating to payment, IDs and passwords were not leaked, the brand said.

Chanel apologised to its customers and said that as well as identifying the IP address behind the hacking, it has engaged a cybersecurity firm to investigate the matter and reported the incident to the authorities.

South Korea’s luxury sales soared in the months before a current round of restrictions were imposed to curb a new wave of Covid-19 infections; ahead of a price hike in early July, longer-than-usual lines formed outside the French brand’s boutique in Seoul’s Lotte Department Store.

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Price Hike Rumours Lengthen Lines Outside Seoul’s Chanel Boutiques