The Business of Fashion
Agenda-setting intelligence, analysis and advice for the global fashion community.
Agenda-setting intelligence, analysis and advice for the global fashion community.
As consumption bounced back last year, the retailer reported net income of $772 million for the year, compared to only $30.7 million in a pandemic-hit 2020.
In 2021, the Santiago-based company registered $13.58 billion in revenues, increasing 21.2 percent year-in-year. Falabella chief executive Gastón Bottazzini said these gains were “partially offset by a decrease in income from the banking business, associated with lower levels of credit placements on average during the year.”
Physical store sales reached $11.9 billion, representing an increase of 35 percent year-on-year. Meanwhile online gross merchandise value grew to $3.5 billion, up 25 percent from 2020.
Its home country was responsible for the bulk of its online growth in 2021, with sales reaching $2.22 billion. Falabella also operates in Peru, Colombia, Argentina, Mexico, Brazil and Uruguay.
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In addition to Falabella department stores, its real estate business and banking services, the company owns supermarket chain Tottus, Sodimac home improvement centres and e-tailer Linio, which it acquired in 2018.
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