President and CEO of FedEx Dataworks
VP, Head of Sales & Partner Success
VP, Product and Design
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How AI Can Innovate Post-Sale Strategies
Today, distribution and delivery strategies increasingly impact brand perception and have emerged as a critical consideration for retail businesses. BoF and ShopRunner invited market leaders, including executives from Fendi, Skims, MyTheresa and Puma, to discuss how AI solutions could improve customer service, reduce return rates and increase profitability.
How AI Can Innovate Post-Sale Strategies
Today, distribution and delivery strategies increasingly impact brand perception and have emerged as a critical consideration for retail businesses. BoF and ShopRunner invited market leaders, including executives from Fendi, Skims, MyTheresa and Puma, to discuss how AI solutions could improve customer service, reduce return rates and increase profitability.
Streamlining Shipping and Customer Experience Through Data and AI
FedEx’s ShopRunner is an expedited shipping service offering retailers access to its software ecosystem and consumer insights to streamline their backend pain points. Now, BoF shares insight on how retailers can utilise operational data to optimise customer experience.
Streamlining Shipping and Customer Experience Through Data and AI
FedEx’s ShopRunner is an expedited shipping service offering retailers access to its software ecosystem and consumer insights to streamline their backend pain points. Now, BoF shares insight on how retailers can utilise operational data to optimise customer experience.
The China Edit | Condé Nast College, E-Commerce, JD.com, Brushing
The China Edit is a weekly curation of the most important fashion business news and analysis from and about the world’s largest luxury market.
Alibaba-Backed ShopRunner Gains Momentum, Eyes China
ShopRunner Inc, the e-commerce startup backed by Alibaba Group Holding Ltd that styles itself in some ways as the anti-Amazon, more than doubled its users over the past year and hopes to do so again in 2015.
