default-output-block.skip-main
BoF Logo

The Business of Fashion

Agenda-setting intelligence, analysis and advice for the global fashion community.

US Holiday Sales Endure Supply Chain, Omicron Snags to Hit $887 Billion

Consumer walking with Christmas shopping bags.
US holiday sales endure supply chain and Omicron snags to hit $887 billion. (Shutterstock)

US holiday sales hit a record $886.7 billion in 2021, data from a trade body showed on Friday, as people rushed to buy gifts online and in stores amid a jump in Covid-19 cases and supply chain issues that threatened to upend the crucial shopping season.

The National Retail Federation (NRF) said holiday sales, including e-commerce, jumped 14.1 percent during November and December, marking the highest growth in at least two decades and exceeding its latest forecast of a rise of as much as 11.5 percent.

“Despite supply chain problems, rising inflation, labour shortages and the Omicron variant, retailers delivered a positive holiday experience to pandemic-fatigued consumers and their families,” NRF chief executive officer Matthew Shay said in a statement.

The shopping season, the busiest time of the year for retailers, was marked by shipping delays caused by the pandemic and subsequent product shortages.

To ensure supply over the make-or-break season, some retailers such as Walmart and Target re-rerouted goods to less congested ports and even chartered their own vessels to get holiday items to their shelves on time.

An Omicron-led surge in coronavirus cases at the end of the year also added to retailers’ woes, limiting staffing and reducing store traffic.

That led to retail sales in December, excluding automobile dealers, gasoline stations and restaurants, falling 2.7 percent from November, according to NRF data. E-commerce and other non-store sales, however, jumped 11.3 percent in the holiday season.

By Deborah Sophia; Editor: Ramakrishnan M.

Building Resilience and Value in Fashion's Supply Chain.

Learn more:

Online Holiday Spending in the US Grew at the Slowest Rate in Years

Online shopping for holiday gifts last year in the US grew at the slowest rate since at least 2014, according to Adobe Analytics, after a blowout year in 2020.

In This Article

© 2024 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions

More from Retail
Analysis and advice from the front lines of the retail transformation.

When the American sportswear retailer announced the return of its controversial founder as CEO Wednesday, investors were perplexed. BoF unpacks why Plank may be back — and the challenges that lie ahead in his bid to transform its fortunes.



By investing in an elevated product and shopping experience, Spanish retailers Inditex and Mango are seeing tremendous growth despite fierce competition from the likes of Temu and a cash-strapped consumer.


The ByteDance-owned app’s e-commerce play has been met with mixed response from users. Still, sales seem to keep ticking up.


view more

Subscribe to the BoF Daily Digest

The essential daily round-up of fashion news, analysis, and breaking news alerts.

The Business of Fashion

Agenda-setting intelligence, analysis and advice for the global fashion community.
CONNECT WITH US ON
BoF Professional Summit - New Frontiers: AI, Digital Culture and Virtual Worlds - March 22, 2024
© 2024 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions, Privacy Policy, Cookie Policy and Accessibility Statement.
BoF Professional Summit - New Frontiers: AI, Digital Culture and Virtual Worlds - March 22, 2024